I owned the previous version of the smart lock and really enjoyed the convenience of not have to use a physical key. The old one sometimes had connection issues with the bridge(could've been my WiFi and location within my house). The new lock doesn't need the bridge and has a much stronger connect. Reacts very fast to me getting home and unlocking automatically and it is in a much smaller form factor. I will add that because it's so much smaller, when you remove your old lock and replace it with the new smart lock it might not cover up any paint imperfections from the old lock. I can see a different color paint square around my round lock. Not a big deal for me still love it. Highly recommend the new lock!

I just wish that it would unlock automatically before I get to the door. I often have to wait and that part is annoying. I would suggest august allow us to set the boundary longer than 200 feet to get it to Auto Unlock before I get to the door. Or fix the issue so it's unlocked before I get to the door.

The August Wi-Fi lock performs well. It locked and unlocked instantly using Alexa and the app and was super quiet. In fact, with the chime disabled, the lock is virtually silent. Manual operation was smooth and easy, and push alerts of of lock activity arrived quickly.

Very easy both to install as well as connect to WiFi. Automatically unlocks the door when I am close. With the keypad I gave a code each of my sons so they could check on the home while I am gone. They each have their own code. Since the lock notifies me who unlocked it, I know who is coming/going in my house. We bought it for our own home and like it so much, we are going to put it on all 6 of the airbnb's we own.

The lock is super easy to install and has a great features. I paired it with pin pad and it's a great combo. You can generate access codes for all your visitors for customizable period of time. You can track who gets in and out. And you can even remotely unlock the door for them. It's literally an awesome life savior. I am gonna buy more.

The wifi smart lock was simple to installed on my existing deadbolt. However, app and software on Android OS was frustrating! I had to use the wife's iPhone to finish the set up as the app on iOS was much more intuitive and smoother in every aspect. Everything was fine now, even on my Android phone. No problem with the lock or the keypad yet.

I bought this about a month ago, and have it installed on our front door. Installation is pretty simple. If you've installed a lockset before, this is pretty much the same. Getting it configured on my home network was also very simple. In terms of use/ reliability, I've tested it a few times to ensure auto-lock works correctly, and I've been pretty happy with that. It also notifies me as I'm driving away that it has locked the house. Occasionally (about 1 in 8 times) it will not recognize my phone when I return and thus it doesn't auto-unlock. This is a bit disappointing. If there's troubleshooting available to help solve this, that would be great.

My front door is less than 5' from my gateway. First lock wasn't working, second lock now REGULARLY drops and I can't unlock with my phone! Thank God I was smart enough to bring my keys with me, because if I didn't, August would be paying a locksmith bill to get me into the house!!

Does not calibrate. Can't get help. Phone number does not work. No chat capability. Just get funneled back to self help.

Battery lasted little over 2 weeks got low battery notification after the locked died and installed new batteries