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Sam's Club
Member ratings & reviews for
August WiFi SmartLock plus Keypad - Silver
3.9 out of 5 stars
stars168 ratings168 reviews
  1. 5 stars55% (92)
  2. 4 stars17% (29)
  3. 3 stars8% (13)
  4. 2 stars8% (13)
  5. 1 star13% (21)
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Showing 71-80 of 168 reviews
Jun 30, 2020
Ben.
5 out of 5 stars review

Verified Purchase

Best version of a great system

I owned the previous version of the smart lock and really enjoyed the convenience of not have to use a physical key. The old one sometimes had connection issues with the bridge(could've been my WiFi and location within my house). The new lock doesn't need the bridge and has a much stronger connect. Reacts very fast to me getting home and unlocking automatically and it is in a much smaller form factor. I will add that because it's so much smaller, when you remove your old lock and replace it with the new smart lock it might not cover up any paint imperfections from the old lock. I can see a different color paint square around my round lock. Not a big deal for me still love it. Highly recommend the new lock!

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Jul 26, 2023
Ajax
4 out of 5 stars review

Verified Purchase

It's a great lock

I just wish that it would unlock automatically before I get to the door. I often have to wait and that part is annoying. I would suggest august allow us to set the boundary longer than 200 feet to get it to Auto Unlock before I get to the door. Or fix the issue so it's unlocked before I get to the door.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Jul 4, 2023
Nicknames are stupid
5 out of 5 stars review

Verified Purchase

Solid build

The August Wi-Fi lock performs well. It locked and unlocked instantly using Alexa and the app and was super quiet. In fact, with the chime disabled, the lock is virtually silent. Manual operation was smooth and easy, and push alerts of of lock activity arrived quickly.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Nov 29, 2023
Dad x 7
5 out of 5 stars review

Verified Purchase

It does exactly what I wanted a smart lock to do

Very easy both to install as well as connect to WiFi. Automatically unlocks the door when I am close. With the keypad I gave a code each of my sons so they could check on the home while I am gone. They each have their own code. Since the lock notifies me who unlocked it, I know who is coming/going in my house. We bought it for our own home and like it so much, we are going to put it on all 6 of the airbnb's we own.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Feb 11, 2022
Sylwia
5 out of 5 stars review

Verified Purchase

Super convenient!

The lock is super easy to install and has a great features. I paired it with pin pad and it's a great combo. You can generate access codes for all your visitors for customizable period of time. You can track who gets in and out. And you can even remotely unlock the door for them. It's literally an awesome life savior. I am gonna buy more.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Dec 26, 2020
Van17
4 out of 5 stars review

Verified Purchase

Convenient smart lock

The wifi smart lock was simple to installed on my existing deadbolt. However, app and software on Android OS was frustrating! I had to use the wife's iPhone to finish the set up as the app on iOS was much more intuitive and smoother in every aspect. Everything was fine now, even on my Android phone. No problem with the lock or the keypad yet.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Aug 16, 2020
d4jsmit
4 out of 5 stars review

Verified Purchase

Convenient, and generally reliable

I bought this about a month ago, and have it installed on our front door. Installation is pretty simple. If you've installed a lockset before, this is pretty much the same. Getting it configured on my home network was also very simple. In terms of use/ reliability, I've tested it a few times to ensure auto-lock works correctly, and I've been pretty happy with that. It also notifies me as I'm driving away that it has locked the house. Occasionally (about 1 in 8 times) it will not recognize my phone when I return and thus it doesn't auto-unlock. This is a bit disappointing. If there's troubleshooting available to help solve this, that would be great.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Jun 2, 2020
Joajuhbsidu101938
1 out of 5 stars review

Verified Purchase

Doesn't work!!

My front door is less than 5' from my gateway. First lock wasn't working, second lock now REGULARLY drops and I can't unlock with my phone! Thank God I was smart enough to bring my keys with me, because if I didn't, August would be paying a locksmith bill to get me into the house!!

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Dec 15, 2022
LRLR
1 out of 5 stars review

Verified Purchase

Does not work. Impossible to get help

Does not calibrate. Can't get help. Phone number does not work. No chat capability. Just get funneled back to self help.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Feb 26, 2022
FubarSki
2 out of 5 stars review

Verified Purchase

Excellent Lock Battery Horrible

Battery lasted little over 2 weeks got low battery notification after the locked died and installed new batteries

Review from august.com
Helpful?6QIUWWJTYIXY16441054491