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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars
1,274 ratings763 reviews
  1. 5 stars70% (896)
  2. 4 stars13% (161)
  3. 3 stars5% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 361-370 of 763 reviews
Nov 26, 2018
Reviewer name: Kj
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Comes in a million pieces

Not sure if it said it in the description and I missed it but this thing comes in a bunch of pieces and you have to put it together. I’ve never heard of a box spring like this. I returned it

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Sep 10, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

ok

easy to build took maybe 45 minutes to build on my own BUT the zipper was broken and i couldnt get ahold of someone for a replacement, and was not going to unbuild it to return

Helpful?7880EF0FVZC316431417634
Mar 11, 2025
Reviewer name: terrible
1 out of 5 stars
1 out of 5 stars review

Disappointed

Extremely ficticous advertisement. Came in a million peices and NO LEGS! Who wants theyre bed laying flat on the ground. So very disappointed in Sams.

Helpful?7880EF0FVZC316431417634
reply from Zinus

Hello terrible, the post on Sam's Club is not fictitious. The post had clear photos of the Box Spring , describing it as with Assembly needed. The photo also shows the Box Spring as not having any legs - it was laid on top of a separate bed frame, as also described in the post - " Simply place it on top of your existing bed frame" We highly recommend reading the description to see if the product will be a good fit for your needs.

Feb 2, 2022
Reviewer name: Physically disabled
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Should come assembled!

Needs to be made clear that this requires assembly. There are people physically unable to do this. Should offer white glove like mattress and take old platform or box spring.

Helpful?7880EF0FVZC316431417634
Jan 28, 2021
Reviewer name: She2u
2 out of 5 stars
2 out of 5 stars review

Frame bent poor welding

I ordered two twin and 2 twin xl . Two twins went together ok BUT one of the twin xl has a section totally bent 1/2 off from one to the other as well as welds are poor quality .

Helpful?7880EF0FVZC316431417634
Sep 13, 2025
Reviewer name: Smurfette0830
3 out of 5 stars
3 out of 5 stars review

NO LEGS

NO LEGS!!! So the frame itself is very sturdy and exactly as described. But after I had already ordered it, I see the review that says it has no legs. It's way to close to the ground to be by itself, you have to have a bedframe.

Helpful?7880EF0FVZC316431417634
reply from Zinus

Hi DebraB, we appreciate you taking the time to let us know, please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

May 15, 2021
Reviewer name: LS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Magic-motivating Mattress

It sleeps comfortably, it is firm, it conforms to my body, fall asleep quickly and it keeps me cool while sleeping; in addition, as a pre-menopausal woman. I appreciate and enjoy this mattresses.

Helpful?7880EF0FVZC316431417634
Jan 14, 2018
Reviewer name: bakingteacher
2 out of 5 stars
2 out of 5 stars review

Bottom Line - Incorrect Cloth Cover

I rate this box spring as fair because it was the cheapest king box I could find, and, you get what you pay for. The box itself is good, just tedious to put together. However, as all the other reviews state, the cloth cover absolutely does not fit. It tears very easily upon trying to get it zipped up and there is NO way that it will close properly otherwise. This was frustrating, time consuming, and upsetting. My husband and I attempted this task (of JUST zipping) for over an hour. We wound up leaving half of it unzipped and just placed a sheet over it to hide the metal. It's not really a huge deal to us but it's not right that the manufacturer doesn't correct this. We're hoping this box does not do any damage to our new mattress...

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Jun 30, 2017
Reviewer name: GMOM
5 out of 5 stars
5 out of 5 stars review

definitely recommend

I purchased to replace a squeaky wooden box spring - very satisfied with the purchase. I did not read the some assembly blurb so my husband was surprised when it arrived in 4 days. It needs full assembly! Not too difficult but assembly is not "some" and the instructions are sketchy at best. My husband assembled by himself including putting on the cover. It looked perfect and fits perfectly in the king frame. Tracking number was not accurate for Fed Ex so we could not track purchase; however it arrived quickly. Definitely would recommend but know you need to completely assemble. Be patient or don't order it.

Helpful?7880EF0FVZC316431417634
Mar 27, 2021
Reviewer name: Rethink
2 out of 5 stars
2 out of 5 stars review

Cover Does Not Fit

The instructions a bit confusing but overall the BoxSpring is great. One issue the rails will come out and do not really fit snug and the COVER does not fit. I called Zinus and they are giving me difficulty be careful and if you order online they will not accept purchase history as proof of purchase and Reps are rude.

Helpful?7880EF0FVZC316431417634