Getting a smooth shave is what we always hope for, Joseph, so it is important to note that our Gillette SkinGuard razor is designed to stop irritation and is clinically proven for sensitive skin. Because of this, you will not get as close a shave as you would expect from our Fusion family razors with 5 blades. This innovative razor uses SkinGuard technology positioned between two optimally-spaced blades to gently smooth and flattens the skin away from the razor blades during the shave. This ensures that hairs get trimmed at the surface level, with less tug and pull, but sensitive skin stays guarded against irritation. The SkinGuard technology also absorbs the weight from the hand so blades press less on sensitive skin. It also has lubrication before and after the blade to minimize friction during the shave. If you would like to share more information with us about your experience, please don't hesitate to give us a call at (800) 445-5388.

While we're glad our SkinGuard Razor has reduced the number of cuts you've experienced, we're sorry it's not lasting as long as you were hoping it would. We have quality and safety checks in place to ensure you get a cut-free shave, and as you have already said and know, around a month's worth of shaves from each of your razors. Since facial hair can be as tough as copper wire, we suggest using shaving cream, gel, or foam to soften the hair after trimming it down and soaking it in warm water. This should help soften the hair and prolong the blade, but since we're sure you already knew that, we'd like to hear from you about this and help. Please call us at 800-445-5388.

Above all else, the safety and satisfaction of our users are our top priority. Of course, our users with skin sensitivities are no exception. We designed this razor so that those with those sensitivities can get a smooth shave without having to worry. However, with the SkinGuard Technology, you may need to take additional passes to get the results you're after. First, trim your hair down first, soak it in warm water, apply a pre-shave, and shave against the grain. This may help, but we'd love to hear from you about this, and share other razors that may better suite you and your needs. When you're free, please call us at 800-445-5388.