When shaving, Matthew, we want you to always get the best. I'm sorry to hear that this wasn't the case. Our Gillette SkinGuard razor is designed to stop irritation and is clinically proven for sensitive skin. Because of this, you will not get as close a shave as you would expect from our Fusion family razors with 5 blades. This innovative razor uses SkinGuard technology positioned between two optimally-spaced blades to gently smooth and flattens the skin away from the razor blades during the shave. This ensures that hairs get trimmed at the surface level, with less tug and pull, but sensitive skin stays guarded against irritation. The SkinGuard technology also absorbs the weight from the hand so blades press less on sensitive skin. It also has lubrication before and after the blade to minimize friction during the shave. If you would like to share more about your experience, please give us a call at (800) 445-5388.

We designed many technologies into the Skinguard in order to make the shave as comfortable as possible. Its unique SkinGuard is positioned between the blades to shave hair and guard the skin. It works to minimize tug and pull and cut hair at skin level, preventing irritation and ingrown hairs. The Skinguard comes with a handle style that works to absorb the weight of your hand as you shave, so no extra pressure is needed. This feature allows both of the precisely placed blades to press less on your skin, while the middle guard between them smooths everything out. To get the maximum benefit of the Skinguard, wash the area with warm water and mild soap to help remove natural oils and sweat. This also makes hair softer and easier to cut. The best time to shave is right after a hot shower! Apply plenty of shaving gel, foam or cream to soften the beard hair and reduce friction. Also, be sure to shave in the direction of hair growth for a more comfortable shave. If you would like to share more about your experience feel free to contact us at (800)455-5388.