Hey Dave! We are sorry that you were not satisfied with the closeness of your shave with the Gillette SkinGuard. This razor is designed specifically for individuals with sensitive skin to deliver our most comfortable shave. The razor is equipped with a new guard feature between the blades to reduce irritation and is optimized for those who are willing to accept a less close shave in order to experience more skin comfort. Give us a call at (800) 445-5388 Monday-Friday 9a-6p EST, if we can help with anything further.

The Skinguard razor is designed especially for people with sensitive skin who have been prone to razor burn and ingrown hairs with their past products. Its unique SkinGuard is positioned between the blades to shave hair and guard the skin. It works to minimize tug and pull and cut hair at skin level, preventing irritation and ingrown hairs. Because the blades are designed to ride slightly above the skin you will not see quite as close a shave, but irritation will be minimized if not eliminated. We do realize that every guy is unique when it comes to their grooming needs and want to give everyone a comfortable option. If you have never had sensitivity issues then we would suggest the Fusion ProShield for the smoothest, closest shave possible. If you would like to share more about your experience feel free to contact us at (800)455-5388.