We're sorry to hear that your not getting the easy shave we'd hope for. When shaving be sure you're applying plenty of shaving gel, foam or cream to soften the beard hair and reduce friction. This will help with the razors glide. If you would like to share more about your shaving experience, please give us a call at (800) 445-5388

We are so happy the new razor is helping you stay smooth! The design of the razor to minimize razor burn and ingrown hairs translates seamlessly to shaving your head. As you know the head can be even more sensitive than your face and it's important your using the best product that reacts well with your skin and takes the hair off the first time. We are so glad that the Skinguard provides both these features. We wouldn't want you stubbling through life!

Hey Dave! We are sorry that you were not satisfied with the closeness of your shave with the Gillette SkinGuard. This razor is designed specifically for individuals with sensitive skin to deliver our most comfortable shave. The razor is equipped with a new guard feature between the blades to reduce irritation and is optimized for those who are willing to accept a less close shave in order to experience more skin comfort. Give us a call at (800) 445-5388 Monday-Friday 9a-6p EST, if we can help with anything further.