The purchase and installation of the tires went quite well. The tires were in stock, and scheduling an appointment for installation was easy and quick.

Great tires at a competitive price by wonderful & prompt technicians - Bryant & the entire Hot Springs AR Sam's Tire & Auto crew are absolutely the best anywhere!

I am disappointed with Sams Club with not be able to accommodate my request. I purchased a tire May 3. It is June 5 I wanted to buy 3 more so I wanted to take advantage of the buy 4 promotion by refunding the first tire and me rebuying 4 with the one already purchased included. Not unreasonable.

This is my commuter car, and I am on the road pretty much 2 hours a day during the week. We purchased our first set of these tires 4 years ago when I started my job. We kept them rotated with every other oil change, and they were such good tires that recently when we replaced them, we went back to the same brand and tire as previously

Great service. They explained the problem they found when starting a rotation request and showed us why they would not do the rotation until one tire was replaced. They make it clear why that tire would not be safe much longer the way it had worn, and that it was not the kind of problem that could be fixed without replacement. No excuses, no pressure, just a clear, intelligent explanation of the situation and what they recommended. Also, the out of the country person who made the initial appointment was very courteous, very articulate, and easy to understand. And I appreciated that when I made the appointment to have the new tire installed (it had to be ordered and came in just a couple of days) I was able to speak to someone in the same shop that was going to do the work.

An “egg” developed in the sidewall of one of the tires that I had purchased from SAMS and I needed a replacement fast. I received no compensation from my road hazard coverage but I was pleased that I was able to get a new tire mounted within a couple of hours so I could avoid driving on the spare. My biggest problem with SAMS tire department is sometimes it is NOT possible to make an appointment to have necessary work performed.

I managed to find a bolt to run over and it was on an unsafe place for repairs. I called Sams Tire Center. They squeezed me in to repair the tire. They said the tire couldnt safely be repaired, so they had 1 in stock and replaced it right away. They also put my spare back under my car, which I really appreciated. Im glad I bought my tires here.

I put on 4 brand new tires. Upon leaving I asked if everything was correct, lug nuts tightened etc. because I was driving a few hours out of town on a mini vacation. answer was yes. I drove across town to meet friends for brunch, when I came out, I had a flat tire and one tire was losing air. Had to call for a flat bed which took me to another Sam's club way out of my way. To make a longer story short, turns out the rims were not properly sealed. I had tickets for a concert that night and got to it late, it was a few hours away. I was not happy. Couple days later (today) I look at my tires and it looks like another one is losing air.

Did not know the tire repair warranty had an expiration date. It appears your proof of purchase receipt of the tires disappears from your account after 4 years. Sam's Club Topeka Kansas had no proof of purchase on my account. Had a nail in the tire and Sam's Club Topeka would not repair tire. Had to buy a new tire

I was not happy with product they gave me. I was given a different products. The products and prices we agreed on was not honored. I made the payment upfront and it was a special ordered and yet It was the wrong one. Can u reimburse me the extra money that I paid.