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Customer reviews for Bestway 15' Xtreme Air Trampoline with 2-in-1 Game Set for
Bestway 15' Xtreme Air Trampoline with 2-in-1 Game Set
4.5 out of 5 stars
stars40 ratings40 reviews
  1. 5 stars80% (32)
  2. 4 stars8% (3)
  3. 3 stars0% (0)
  4. 2 stars3% (1)
  5. 1 star10% (4)
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Showing 1-10 of 40 reviews
Nov 11, 2025
lilifrota_5468
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] I recently got the Bestway Xtreme Air 14’ Trampoline for my backyard, and it’s been a hit with the kids! From setup to daily use, it’s been a surprisingly smooth experience. The trampoline comes with a really clear assembly kit and that QuickSpring tool makes attaching the springs much less of a headache than I expected. Even if you’ve never put together a trampoline before, it’s doable without too much stress. Once it’s up, it feels solid and secure. The no-gap enclosure net with zipper and buckle entry gives me peace of mind while the kids jump around, and the foam-padded poles add that extra layer of safety. I also appreciate that the frame is powder-coated galvanized steel, which makes it more resistant to rust and weather damage—so I feel confident leaving it outside even through different seasons. The kids absolutely love it, and I love watching them burn off energy safely. The trampoline is spacious enough for multiple kids to jump at once, and the purple color is fun and bright in the yard. Overall, it feels like a durable, well-thought-out trampoline that delivers on both fun and safety. Definitely recommend it if you’re looking for a backyard trampoline that will last and keep the kids entertained for hours.

Review from influenster.com
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Nov 30, 2025
robertm228_5098
5 out of 5 stars review

Kiddo’s favorite outdoor activity!

[This review was collected as part of a promotion.] The Bestway 14’ Xtreme Air Trampoline in purple is awesome! Super bouncy, sturdy, and easy to set up. The bright color pops and the kids love it. Great quality and tons of outdoor fun! Highly recommend!

Review from influenster.com
Helpful?5KPO6IYS23B916421971848
Sep 26, 2025
mirandas185_8970
5 out of 5 stars review

Love!!

[This review was collected as part of a promotion.] Oh my gosh, this thing is amazing!!! Super easy to put together, and the fun it has already provided! I thought my nephews would be thrilled about the games and extras on it, but they were really just into jumping. Hours of fun ahead, I’m sure!

Review from influenster.com
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Mar 29, 2026
anonymous
4 out of 5 stars review

Trampoline great but poor quality accessories

Trampoline is great. Tool that comes with for springs makes assembly quick and easy. However the included accessories/game board needs improvement. The inflatable axes all have holes along seams and will not hold air making them useless. Contacted Sams and unfortunately they cannot provide replacements.

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reply from Bestway USA

We love to hear that you have had a great experience with your Trampoline. Thank you for taking the time to share your review with us, we'll be sure to pass it along to our team.

Apr 17, 2026
HerbW
4 out of 5 stars review

Need more detail to prevent rework on installation.

Bestway should have indicated that no ladder or entry slide was included. Once assembled child was ready to bounce but entry was difficult with no ladder. Instructions should include caution to ensure leg for netting pole insertion aligns with netting loops. Offers should be included for optional better ground anchors, such as augers, to secure trampoline.

Review from BILT
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Apr 4, 2026
Do buy though
4 out of 5 stars review

Hardwork!

It took a while to get where we are but we finally got it together! This wasn’t too bad but could’ve been better. Like starting with the way the legs had to be done a certain way.

Review from BILT
Helpful?5KPO6IYS23B916421971848
May 16, 2026
Yvette
2 out of 5 stars review

Decent but wish the net wasn’t sewn in.

I hate that the net is sewn directly into the trampoline mat. We have mesquite trees, and the blooms get trapped in the net stitching and stuck in the trampoline. They’re almost impossible to clean out and make it look dirty all the time. For that reason alone I would never purchase this again.

Helpful?5KPO6IYS23B916421971848
reply from Bestway USA

Hello Yvette, we truly appreciate you taking the time to share your feedback with us. We'll be sure to pass it along to our team.

Apr 4, 2026
RUSSELL
1 out of 5 stars review

Canceled Sam’s Club Over This Purchase

First off Sam’s Club automated AI system is straight trash. I have to pay to even be allowed to shop at your store and you make me suffer through an automated AI system that doesn’t know 90% of what I’m trying to ask it to do. Then when I finally get to talk to a person after 20 minutes of trying to navigate your stupid AI system, I get somebody from India who can’t even speak English, who wants me to verify everything, including my blood type. it’s ridiculous! This item says it shipped in two packages. Sam’s Club created three different order tabs for one item. The main item in the app showed it was delivered. I only received one of the two boxes when I clicked track. It shows multiple packages with the same tracking number, but it only shows one item. The second package says zero items and it shows it being scanned in Georgia two days prior I live in Ohio. I contacted FedEx. FedEx was unable to help me because they claim the item was delivered it shows in their system that they delivered the item. They said that there is no other tracking number associated with this item that they can track. I was told if I feel it wasn’t done correctly or I’m missing something I have to file a claim with FedEx. But the require a tracking number or proof and they’ll investigate it. Meanwhile, I paid hundreds of dollars for an item, I didn’t receive! then I get a hold of Sam’s Club again I’m unable to get a hold of a real person. So the AI system attempts to cancel my membership, somehow through the course of conversation it initiated a return the items now being processed for return and I’m expected to have two boxes for FedEx to pick up Monday morning. It’s now Saturday afternoon and I only received one box. Of course there’s no one to talk to both FedEx and Sam’s Club both run on AI systems and if you managed to talk to somebody, you get a Indian person who doesn’t speak English. Don’t worry, if you call the store or ask anybody else at Sam’s Club for help they will tell you that it’s not their job and you have to call the AI Number.

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reply from Bestway USA

Hi Russell, I’m really sorry you had such a frustrating experience with Sam’s Club’s customer service and shipping process. That does sound stressful.<br />Just to clarify, product reviews on this listing are meant to help other customers understand the item itself (quality, functionality, condition, etc.), rather than the retailer’s customer service, shipping, or support systems, which are handled separately by Sam’s Club.

Mar 30, 2026
Stephanie
1 out of 5 stars review

Very disappointed. Frame won't stay together while building. I assume these that were on sale were defective. wasted 2 hour's trying to put it together.

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reply from Bestway USA

Thank you for taking the time to share your feedback with us, Stephanie. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Extreme Trampoline. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!

Mar 25, 2026
JARED
1 out of 5 stars review

Poor quality/installation

Looks well built but it’s not! No way to hold the edges together while building and it always falls/disconnects somewhere else while building.

Helpful?5KPO6IYS23B916421971848
reply from Bestway USA

Thank you for taking the time to share your feedback with us, Jared. We always strive to provide our customers with a positive experience, so we’re so sorry you didn’t feel that way about your Xtreme Trampoline. Please reach out to our Customer Support team at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can look into this for you!