An “egg” developed in the sidewall of one of the tires that I had purchased from SAMS and I needed a replacement fast. I received no compensation from my road hazard coverage but I was pleased that I was able to get a new tire mounted within a couple of hours so I could avoid driving on the spare. My biggest problem with SAMS tire department is sometimes it is NOT possible to make an appointment to have necessary work performed.

I am disappointed with Sams Club with not be able to accommodate my request. I purchased a tire May 3. It is June 5 I wanted to buy 3 more so I wanted to take advantage of the buy 4 promotion by refunding the first tire and me rebuying 4 with the one already purchased included. Not unreasonable.

Great customer service from Guillermo. He was knowledgeable, honest, and took the time to explain everything clearly without making me feel pressured. He helped me choose the right tires and answered all my questions. The whole experience was smooth and professional, and I'm very happy with my new tires so far

I managed to find a bolt to run over and it was on an unsafe place for repairs. I called Sams Tire Center. They squeezed me in to repair the tire. They said the tire couldnt safely be repaired, so they had 1 in stock and replaced it right away. They also put my spare back under my car, which I really appreciated. Im glad I bought my tires here.

The tires I got were great. Their service I got was good and bad one gentleman was really difficult to understand and to work with I booked for a 10 o'clock appointment when I came in he told me it was an 11 o'clock appointment for a rotation and balance. Well, my tires were only 10 days old and when I came in to do the appointment, I asked for a 10 o'clock appointment to take a look at a tire cause it looked like there might be a problem. Another man took over after I came to pick up my tire and explained that there wasn't anything wrong. He was very Patient. He even pulled my tire off and showed me and talk to me and was very very helpful.

I put on 4 brand new tires. Upon leaving I asked if everything was correct, lug nuts tightened etc. because I was driving a few hours out of town on a mini vacation. answer was yes. I drove across town to meet friends for brunch, when I came out, I had a flat tire and one tire was losing air. Had to call for a flat bed which took me to another Sam's club way out of my way. To make a longer story short, turns out the rims were not properly sealed. I had tickets for a concert that night and got to it late, it was a few hours away. I was not happy. Couple days later (today) I look at my tires and it looks like another one is losing air.

These tires look great and ride great. Not only that, there is no road noise from these tires. I was eyeing another recommended brand until these tires were introduced late last year. So glad I waited. These tires were highly recommended and Sam's Club was exceptional with product availability and installation.

Bought the tires on my 29th schedule my installation for June 1st 9am and they called and canceled my appointment at 2:30am, scheduled for the very next day 4pm they took the car and told me to wait till they install the tire then they called me at 4:55pm literally one hour later saying they don't have all four tires in stock even though they took the money knowing they don't have the tires! After that they send me home told me to wait until they call me once they have it in stock but never did. So I have to cancel the order! So unprofessional

I had an excellent experience with Sam's Club Tire Center, and I felt it was worth sharing. From start to finish, the customer service I received was truly outstanding. I especially want to recognize the manager, Tara, whose professionalism and expertise made a huge difference. I came in feeling a bit stressed about needing a new tire, but Tara immediately put me at ease. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident about the process. What really stood out was how efficiently she handled everything. From helping me select the right tire to ensuring the installation was completed quickly and smoothly, Tara managed it all with impressive attention to detail and care. It's not often you come across such dedicated and customer-focused service. Tara and her team went above and beyond, and I truly appreciate the effort they put into making my experience such a positive one. Thank you, Tara and the entire Sam's Club team, for the amazing service!

Did not know the tire repair warranty had an expiration date. It appears your proof of purchase receipt of the tires disappears from your account after 4 years. Sam's Club Topeka Kansas had no proof of purchase on my account. Had a nail in the tire and Sam's Club Topeka would not repair tire. Had to buy a new tire