I recently bought tires from Sam's Club. During the installation, they accidentally broke off a lugnut and the attached stud. They immediately called to let me know what happened and offered to pay for the damage to my wheel. The cost to repair the problem was more than expected and I expected to get some pushback when I showed them the bill. To my pleasant surprise, they completely reimbursed me for the repairs. I have shared this story with many other potential customers. My goal is to make sure I generate more revenue for Sam's Club than they paid me in repairs in recognition for their integrity. It's really rare to see this in a business and I want everyone to recognize this.

Needed new tires and was given an outrageous price quote from the dealer, so while shopping at Sams, just thought I would check the automotive department out. Really friendly and knowledgeable staff and we had the tires ordered and installed within the week. Highly recommend! AAA service

I called and got a quote for 3 brands of tires made in America. I chose the one I wanted and went in 2 days later to have them put on my car. It took about an hour. Easy!

Took way too long forgot to put the key back in my car for the tires didn't put enough air in the tires didn't put the right tpms in there had to come 3 different times in a week

Mr Paris the person who sold me my tires was very professional and knowledgeable about what I really needed and the work was done in a timely manner I highly recommend your service and store

This is a very good tire. I've purchased this tire before and I'm very pleased with it's performance and wear. I will definitely purchase this product again.

This is my commuter car, and I am on the road pretty much 2 hours a day during the week. We purchased our first set of these tires 4 years ago when I started my job. We kept them rotated with every other oil change, and they were such good tires that recently when we replaced them, we went back to the same brand and tire as previously

Knowledgable and friendly sales clerk aided by equally knowledgable, friendly, and efficient shop employee. Installation completed promptly. Continue to choose Sam's for tires because of price, efficient installation and honoring of warranty on the few occasions when needed.

The tires I got were great. Their service I got was good and bad one gentleman was really difficult to understand and to work with I booked for a 10 o'clock appointment when I came in he told me it was an 11 o'clock appointment for a rotation and balance. Well, my tires were only 10 days old and when I came in to do the appointment, I asked for a 10 o'clock appointment to take a look at a tire cause it looked like there might be a problem. Another man took over after I came to pick up my tire and explained that there wasn't anything wrong. He was very Patient. He even pulled my tire off and showed me and talk to me and was very very helpful.

I put on 4 brand new tires. Upon leaving I asked if everything was correct, lug nuts tightened etc. because I was driving a few hours out of town on a mini vacation. answer was yes. I drove across town to meet friends for brunch, when I came out, I had a flat tire and one tire was losing air. Had to call for a flat bed which took me to another Sam's club way out of my way. To make a longer story short, turns out the rims were not properly sealed. I had tickets for a concert that night and got to it late, it was a few hours away. I was not happy. Couple days later (today) I look at my tires and it looks like another one is losing air.