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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology for
7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology
4.3 out of 5 stars
stars
73 ratings73 reviews
  1. 5 stars70% (51)
  2. 4 stars14% (10)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 11-20 of 73 reviews
Jul 20, 2023
dhinh
2 out of 5 stars review

Verified Purchase

Just look better than old school washer and dryers

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG Social Media

Hello! It sounds like both of your laundry units are experiencing their share of issues, and we'd love to see what's going on. If you could please reach out with the link below, it'll be our pleasure to help! https://www.lg.com/us/support/contact ^Ian

Oct 7, 2023
AZ Moma
5 out of 5 stars review

Verified Purchase

My first smart appliance

[This review was collected as part of a promotion.] I love it, the steam option is awesome, love that its a smart appliance and the AI dry you can use for mixed loads which saves some money. It notifies you when things are ready so they have less of a chance of wrinkling.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Feb 13, 2024
DeltaDude
5 out of 5 stars review

Verified Purchase

Cool functionality and nice design

[This review was collected as part of a promotion.] Huge capacity, lots of setting options. I like the design (I bought it along with the matching washer). The steam function sounds like a great idea, although I haven't used it yet. The ThinQ option is cool. It keeps you informed of the dryer cycle and lets you know when it's completed. You can also custom design the cycle finish tone. When I started the first load, my phone altered me that the duct was clogged. As it turned out , the machine was pushed too far back, making the dryer vent hose not optimally set up. It was easy to fix and the fact that the alert came up made me feel even better about the software. I'll probably avail myself of the option to change the way the door opens. Nice to know it can be done pretty quickly and easily.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Nov 2, 2023
Satisfied 76
2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Dec 26, 2023
Jsluster
4 out of 5 stars review

Verified Purchase

Great dryer, very bad LG installation

Dryer is great. Lots of features. Remote status is very helpful. Installation service was less than optimal. They could not hook up to my gas line. They only had one hose that would not fit the dryer or the line. Communication was poor. 2nd visit from LG also could not connect it. Had to call a plumber. Ordering process from LG did not ask any questions about the type of line connection.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Sep 5, 2023
Greek Girl RN
5 out of 5 stars review

Verified Purchase

So glad I bought LG!!!

[This review was collected as part of a promotion.] Bought this approximately a month ago. Had not had a new W/D in YEARS. Love LG products. First time ever having an LG W/D. Love, love, love it. Makes doing laundry not be a chore. Dries quickly and the steam function is a big plus. We have stacked the units and love that, too.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Aug 19, 2023
Adosxx
5 out of 5 stars review

Verified Purchase

Best Dryer ever

[This review was collected as part of a promotion.] So my washer broke and I didn’t feel like putting any more money into my Maytags which were only a couple of years old. I saw that LG was getting top marks so I decided to try them this time around. I couldn’t be more pleased with my choice. The dryer has an easy to navigate knob with a display with multiple dry options that include AI Dry in which the dryer senses your clothing, Timed dry that allows you to choose your own settings, Bedding, Towels, Quick Dry, Steam Fresh which I really love, and then you have Normal, Delicates, Power Dry, and Perm. Press. Hopefully I didn’t miss any, but then with the ThinQ app you get an additional 15 different dry cycles to choose from plus you can check on your dry cycle time or just look for the alerts it sends to your smart phone when the cycle has ended. You can also operate the dryer remotely with the app as well. Lastly it has an option called Smart Diagnosis if there are problems with you dryer that may need repair. Ive never loved a dryer before, but now I do

Review from lg.com
Helpful?631D22NMCQHS16410118197
Nov 28, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Love the update features!

I absolutely love my new machine. I have been able to run a full set of cycles and have been impressed with all the settings and options. The size is perfect for my family of 4, we have a number of loads a week, but the size is good for me to ensure that I don't need to run more than needed. I have been impressed with the pairing and the way it interacts with the dryer, so it is aware without me needing to adjust the setting. The app is great and the updated features are fun.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Sep 3, 2023
Adal 385977
5 out of 5 stars review

Verified Purchase

good machines

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?631D22NMCQHS16410118197
Feb 9, 2024
John F55
5 out of 5 stars review

Verified Purchase

Works nicely

[This review was collected as part of a promotion.] We're on the older side and were worried it would be difficult to operate with the new type of control. It was actually quite easy. In fact, our first time to dry we chose AI to make it simple. Worked nicely and after one day of use, we feel like pros. Favorite features: 10 minute steam fresh

Review from lg.com
Helpful?631D22NMCQHS16410118197