We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

My old washer and dryer were 15 years old and I was a little skeptical about all the bells and whistles on this new dryer, but I LOVE IT. It dries clothes faster and better, saving electricity, and it’s very easy to use. I’m so happy I got this dryer, you will be too!!!!

[This review was collected as part of a promotion.] We're on the older side and were worried it would be difficult to operate with the new type of control. It was actually quite easy. In fact, our first time to dry we chose AI to make it simple. Worked nicely and after one day of use, we feel like pros. Favorite features: 10 minute steam fresh

[This review was collected as part of a promotion.] Bought this approximately a month ago. Had not had a new W/D in YEARS. Love LG products. First time ever having an LG W/D. Love, love, love it. Makes doing laundry not be a chore. Dries quickly and the steam function is a big plus. We have stacked the units and love that, too.

[This review was collected as part of a promotion.] Bought this dryer a few weeks ago. So far, it's good, dries clothes as advertised and has a lot of preset dry cycles to choose from as well as a manual cycle. Its tub is very large more than enough for a king size blanket and it's very quiet, you can hardly hear it running. The thing that it's missing is being able to set a custom preset, I always have to select one that closest to what I'd want then select the additional options. On my old LG you could set up what you wanted and save it as a custom preset, so you just hit the custom button and start, done. Also, when selecting many of the presets you cannot modify the heat or dryness settings which don't make sense to me. Would love to see these features added or changed, maybe in a future firmware update.

[This review was collected as part of a promotion.] A bit tricky to use since I’m not super tech savvy but I have noticed they do wash better! I can get more done at once. You need to watch for things getting caught up and stuck in the drum of the dryer as well. It washed my two pillows great and dried them. Once I went to wash my husband’s they didn’t fully finish the spin cycle and wouldn’t dry either.

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Honestly, I was looking forward to a high tech and high efficiency washer and dryer. They look good and have a lot of options but they are not worth remote start that has to be manually turned on first or the smell of when there is still moisture in the washer. Our dryer door was not properly installed and it doesn't seem to be catching much lint...

[This review was collected as part of a promotion.] We bought this LG dryer 3 weeks ango and am very disappointed on the verge of angry! We have not been able to use it once because it has no heat, repairman came out after one week and found a bad gas valve and thermistor. 2 weeks later and he is supposed to be back tomorrow to install parts! Only reason I have a one star is because there were no zero stars