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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology for
7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology
4.3 out of 5 stars
stars
73 ratings73 reviews
  1. 5 stars70% (51)
  2. 4 stars14% (10)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 1-10 of 73 reviews
Mar 25, 2024
Reviewer name: Ace4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I have been with another brand of appliances for the longest time and I was a bit scared to change and try different brand but I am very satisfied with my new LG dryer. It gets the job done and many more options to do. I can even control on my phone and also notifies me when the cycle is finished!!!! It’s just great!

Review from lg.com
Helpful?2DGTZCV746DG16410118197
Feb 13, 2024
Reviewer name: DeltaDude
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool functionality and nice design

[This review was collected as part of a promotion.] Huge capacity, lots of setting options. I like the design (I bought it along with the matching washer). The steam function sounds like a great idea, although I haven't used it yet. The ThinQ option is cool. It keeps you informed of the dryer cycle and lets you know when it's completed. You can also custom design the cycle finish tone. When I started the first load, my phone altered me that the duct was clogged. As it turned out , the machine was pushed too far back, making the dryer vent hose not optimally set up. It was easy to fix and the fact that the alert came up made me feel even better about the software. I'll probably avail myself of the option to change the way the door opens. Nice to know it can be done pretty quickly and easily.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
Oct 7, 2023
Reviewer name: AZ Moma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My first smart appliance

[This review was collected as part of a promotion.] I love it, the steam option is awesome, love that its a smart appliance and the AI dry you can use for mixed loads which saves some money. It notifies you when things are ready so they have less of a chance of wrinkling.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
Jan 8, 2024
Reviewer name: Lynn Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Intuitive controls, excellent operation.

We have been using it for about a month now. The controls are very intuitive. This dryer is "smart enough" to dry everything properly, even if we have mixed size items. Never over dries. We still haven't used all the features, but are loving it so far.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
Mar 30, 2024
Reviewer name: LaraV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

I brought this 2 washer and dryer a month ago and I am so happy with the quality and great features it has, it is very easy to connect to internet and keeps you poesred on when cycle finishes, also it has tons of functions that helps saving energy and water, the AI feature is amazing! It sense itself how much water and time is needed for every load.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
reply from LG Digital Care Team

Hi Lara, thank you for sharing your experience with your 7.4 cu. ft. Smart Front Load Electric Dryer with AI Sensor Dry and TurboSteam Technology DLEX6500B. We understand how helpful smart features can be, and it’s great to hear the connectivity, energy‑saving functions, and AI sensing are making laundry easier for you. This model is designed to adapt to each load, and it’s wonderful to know it’s delivering that convenience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 29, 2023
Reviewer name: kam2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Perfect Dryer

I am absolutely thrilled with my new Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology! This appliance has truly revolutionized the way I do laundry, making the entire process not only more convenient but also more efficient. The Sensor Dry technology is a game-changer. I no longer have to worry about over-drying or under-drying my clothes. The dryer detects the moisture level in the garments and adjusts the drying time accordingly, ensuring that my clothes come out perfectly dry and ready to wear every time. This not only saves me time but also extends the life of my clothes by preventing unnecessary wear and tear. The addition of Steam Technology is a fantastic bonus. It's like having a mini-refresh cycle for my clothes. This feature comes in handy for those times when I want to quickly remove wrinkles and freshen up an outfit without having to go through a full wash cycle. It's perfect for delicate fabrics that need a little extra care. The Energy Star rating is a huge plus for me. I can now enjoy the convenience of a gas dryer while knowing that I'm also being environmentally conscious and saving on energy costs. It's a win-win situation! The smart functionality adds a whole new level of convenience to my laundry routine. I can control and monitor the dryer remotely using my smartphone, which is incredibly handy. Whether I'm starting a load while I'm at work or checking if my clothes are ready while I'm running errands, the smart features make my life so much easier. Beyond its impressive features, the sleek and modern design of the dryer complements my laundry room perfectly. It's a stylish addition that I'm proud to show off. In conclusion, I couldn't be happier with my Smart Front Load Energy Star Gas Dryer with Sensor Dry & Steam Technology. It's efficient, convenient, and packed with features that have truly simplified my laundry routine. If you're in the market for a top-of-the-line dryer that offers both performance and innovation, look no further!

Review from lg.com
Helpful?2DGTZCV746DG16410118197
Feb 17, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very sensitive to airflow and cold air coming in

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
reply from LG Digital Care Team

Hi Dax! We understand that you have been experiencing an issue with your airflow blockage reading, and we'd like to help you resolve this issue once and for all! Please reach out to us so that we can help identify the culprit and provide our recommendations. Send us a private message on social media (@LGUSSupport) with your model & serial number along with your phone number. We look forward to getting your dryer back up and running! ^Chris http://spr.ly/6425nuPcP. ^Chris

Jan 19, 2026
Reviewer name: Nikky B
2 out of 5 stars
2 out of 5 stars review

Good features, but quality

I purchased this 2nd hand from someone who purchased in August, 2024. Overall the features on this dryer and the interface are easy to use. Very easy to set up and operate. However, the paint quality is TERRIBLE. This dryer has not been used all that much and h paint is peeling from around the door. Saw several complaints on this matter as wel as the door seeling issue. For as expensive as this dryer is full price, this is hugely unacceptable!

Review from lg.com
Helpful?2DGTZCV746DG16410118197
reply from LG

Hi, Nikky. Thank you for sharing your experience with your LG Dryer. The way you described the paint peeling around the door—especially on a dryer that hasn’t been used heavily—gives a clear picture of what you’ve been dealing with. You can review dryer care and maintenance resources here: https://lgparts.com/collections/quick-touch-up-paint-accessories To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this paint‑finish and door‑area issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Nov 2, 2023
Reviewer name: Satisfied 76
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

LG dryer Door Needs Re-engineering

Why only Fair? The door on this dryer does not make a complete connection with the dryer. There is a gap at the edge of the door. I had LG appliance person check it out. He said this is a common issue/complaint with this model. I would not recommend this dryer until they fix the issue of the door. The dryer itself works ok.

Review from lg.com
Helpful?2DGTZCV746DG16410118197
reply from LG

Hello. Thank you for sharing your experience with your LG Dryer. Your feedback about the dryer door not sealing completely and the technician’s confirmation that this is a known issue with the model is helpful and appreciated. It's good to know the dryer is functioning otherwise, but we understand how the door fit can affect overall satisfaction. For reference, you can explore LG dryer support and product care resources here: https://www.lg.com/us/support/products/dryers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door alignment issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Mar 21, 2024
Reviewer name: Miklbo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ugggh

[This review was collected as part of a promotion.] We bought this LG dryer 3 weeks ango and am very disappointed on the verge of angry! We have not been able to use it once because it has no heat, repairman came out after one week and found a bad gas valve and thermistor. 2 weeks later and he is supposed to be back tomorrow to install parts! Only reason I have a one star is because there were no zero stars

Review from lg.com
Helpful?2DGTZCV746DG16410118197
reply from LG Digital Care Team

Hi Mik! We realize your experience falls short of our standards and are eager to hear the results of your latest technician appointment. Feel free to reach out to us on social media (@LGUSSupport) should you need further support. Be sure to include your phone, model, & serial number in a private message to us. We're here for your support until we reach a resolution you're satisfied with! ^Chris