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Customer reviews for 7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology for
7.4 cu.ft. Ultra Large Capacity  Gas Dryer with Sensor Dry and Turbo Steam Technology
4.3 out of 5 stars
stars
73 ratings73 reviews
  1. 5 stars70% (51)
  2. 4 stars14% (10)
  3. 3 stars4% (3)
  4. 2 stars4% (3)
  5. 1 star8% (6)
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Showing 1-10 of 73 reviews
Mar 25, 2024
Reviewer name: Ace4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I have been with another brand of appliances for the longest time and I was a bit scared to change and try different brand but I am very satisfied with my new LG dryer. It gets the job done and many more options to do. I can even control on my phone and also notifies me when the cycle is finished!!!! It’s just great!

Review from lg.com
Helpful?631D22NMCQHS16410118197
Feb 9, 2024
Reviewer name: John F55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works nicely

[This review was collected as part of a promotion.] We're on the older side and were worried it would be difficult to operate with the new type of control. It was actually quite easy. In fact, our first time to dry we chose AI to make it simple. Worked nicely and after one day of use, we feel like pros. Favorite features: 10 minute steam fresh

Review from lg.com
Helpful?631D22NMCQHS16410118197
Feb 24, 2024
Reviewer name: GACMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG Digital Care Team

Hello there, we understand and appreciate you sharing your experience with your LG DLEX6500B Front Load Electric Dryer. It’s great to hear that your new set is off to a strong start. The sleek design, smart features, and the rich black finish on this model really do stand out, and it’s wonderful that it’s been such a smooth upgrade after many years with your previous set. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Sep 5, 2023
Reviewer name: Greek Girl RN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So glad I bought LG!!!

[This review was collected as part of a promotion.] Bought this approximately a month ago. Had not had a new W/D in YEARS. Love LG products. First time ever having an LG W/D. Love, love, love it. Makes doing laundry not be a chore. Dries quickly and the steam function is a big plus. We have stacked the units and love that, too.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Mar 30, 2024
Reviewer name: LaraV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Product!

I brought this 2 washer and dryer a month ago and I am so happy with the quality and great features it has, it is very easy to connect to internet and keeps you poesred on when cycle finishes, also it has tons of functions that helps saving energy and water, the AI feature is amazing! It sense itself how much water and time is needed for every load.

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG Digital Care Team

Hi Lara, thank you for sharing your experience with your 7.4 cu. ft. Smart Front Load Electric Dryer with AI Sensor Dry and TurboSteam Technology DLEX6500B. We understand how helpful smart features can be, and it’s great to hear the connectivity, energy‑saving functions, and AI sensing are making laundry easier for you. This model is designed to adapt to each load, and it’s wonderful to know it’s delivering that convenience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Oct 7, 2023
Reviewer name: AZ Moma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My first smart appliance

[This review was collected as part of a promotion.] I love it, the steam option is awesome, love that its a smart appliance and the AI dry you can use for mixed loads which saves some money. It notifies you when things are ready so they have less of a chance of wrinkling.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Sep 3, 2023
Reviewer name: Adal 385977
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

good machines

I bought these machines in May 2023 and so far I am very happy with my purchase, There is something I did not like, the door of the dryer at the bottom where the seal is and the glass at the moment of finishing the drying always fills with fluff,Removing that, the machines are very beautiful, they are very modern, and they work very well, I have little time with them, I hope they last me a long time without having to have any repairs, we'll see how well LG does their product

Review from lg.com
Helpful?631D22NMCQHS16410118197
Dec 26, 2023
Reviewer name: Jsluster
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great dryer, very bad LG installation

Dryer is great. Lots of features. Remote status is very helpful. Installation service was less than optimal. They could not hook up to my gas line. They only had one hose that would not fit the dryer or the line. Communication was poor. 2nd visit from LG also could not connect it. Had to call a plumber. Ordering process from LG did not ask any questions about the type of line connection.

Review from lg.com
Helpful?631D22NMCQHS16410118197
Feb 17, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very sensitive to airflow and cold air coming in

Very sensitive to flow restrictions and cold air coming in. My control board went bad after five months and it was replaced. Still seem to have issues with the sensor and the heat. I will get notifications that I’ve got airflow blockage when I have a brand new pipe that was installed. Re-taped around some of the joints on that pipe to see if that helps.

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG Digital Care Team

Hi Dax! We understand that you have been experiencing an issue with your airflow blockage reading, and we'd like to help you resolve this issue once and for all! Please reach out to us so that we can help identify the culprit and provide our recommendations. Send us a private message on social media (@LGUSSupport) with your model & serial number along with your phone number. We look forward to getting your dryer back up and running! ^Chris http://spr.ly/6425nuPcP. ^Chris

Jan 19, 2026
Reviewer name: Nikky B
2 out of 5 stars
2 out of 5 stars review

Good features, but quality

I purchased this 2nd hand from someone who purchased in August, 2024. Overall the features on this dryer and the interface are easy to use. Very easy to set up and operate. However, the paint quality is TERRIBLE. This dryer has not been used all that much and h paint is peeling from around the door. Saw several complaints on this matter as wel as the door seeling issue. For as expensive as this dryer is full price, this is hugely unacceptable!

Review from lg.com
Helpful?631D22NMCQHS16410118197
reply from LG

Hi, Nikky. Thank you for sharing your experience with your LG Dryer. The way you described the paint peeling around the door—especially on a dryer that hasn’t been used heavily—gives a clear picture of what you’ve been dealing with. You can review dryer care and maintenance resources here: https://lgparts.com/collections/quick-touch-up-paint-accessories To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this paint‑finish and door‑area issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James