Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 6.3 cu. ft. ProBake Convection® InstaView® Dual Fuel Slide-In Range with Air Fry for
LG 6.3 cu. ft. ProBake Convection® InstaView® Dual Fuel Slide-In Range with Air Fry
4.3 out of 5 stars
stars59 ratings59 reviews
  1. 5 stars63% (37)
  2. 4 stars24% (14)
  3. 3 stars2% (1)
  4. 2 stars2% (1)
  5. 1 star10% (6)
Sort by |
Showing 11-20 of 59 reviews
Nov 22, 2023
PutOff
1 out of 5 stars review

Verified Purchase

2 months delivery delay

Purchased Nov 5th for Nov 20th delivery and they told we would get a call on the 19th to tell us the delivery window on the 20th. We got no call. Instead we got an email telling us delivery was delayed until JANUARY 20TH! TWO MONTHS LATER! The vendor is pointing the finger at the manufacturer. I believe that is you. So you get 1 star.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
reply from Customer Care

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage in your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition Furthermore, we are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again. LG values your satisfaction, we’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha

Sep 12, 2023
Mary Ann Thomas
5 out of 5 stars review

Verified Purchase

Wonderful upgrade

[This review was collected as part of a promotion.] I have not had a new stove in 32 years I am just shocked at the upgrades the different size burners the alarm that tells you the oven is preheated, the alarm that goes off when the food is cooked. I could not be happier.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
Jul 6, 2023
BoxerMom1962
1 out of 5 stars review

Verified Purchase

Doesn’t Work

[This review was collected as part of a promotion.] We received our range after ab3 month wait. Once our new home was completed, our plumber came in to connect the gas. He found all of the wires chewed up and destroyed. It’s been an absolute nightmare trying to get help.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
reply from LG Social Media

Thanks for reaching out. Hopefully you were able to get the repair schedule and yourLG Oven is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.

Nov 28, 2022
drchef
5 out of 5 stars review

Verified Purchase

Excellent features for the home chef

My husband surprised me with this incredible anniversary gift as I love to cook, and he thought this dual fuel stove (electric oven / gas stove top) would be perfect. He was right! The various gas burners make it easy to control the heat for all pans and the stove top is "easy cleanup." Thanksgiving was the test and the convection oven bake and roast features made it much easier to get all of the hot dishes on the table on time. The oven also provides very even baking on all shelf levels. Again, easy to do quick cleanup of small spills.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
Mar 19, 2024
Doncom
4 out of 5 stars review

Verified Purchase

Well built, not user friendly

Good looking, well constructed. Control panel is not back-lit and is almost impossible to read even in a well lit kitchen. Power burner is a combo burner with simmer burner. Makes it difficult to prep many meals where power and simmer capabilities are needed simultaneously.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
Apr 6, 2023
Mike Scharlau
4 out of 5 stars review

Verified Purchase

Great range..late to market.

This range replaces a LG range that we bought just a few years ago. Had problems with the oven that could not be fixed. This is the range we wanted but LG did not have this model yet. Very happy with this range, but it came with a dented oven door, the storage drawer was also dented and could not be pulled out, the ultra burner did not work correctly. We have owned this range for 2 months and have not had these items fixed...dealer was slow to order parts and still waiting for them. Very disappointing.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Oct 12, 2023
Cglee4
4 out of 5 stars review

Verified Purchase

Very happy with the gas top.

[This review was collected as part of a promotion.] I have had this for a month. Love the gas top foe cooking. Old oven was all electric. Still getting use to the air fryer. Seems to take longer to cook items compared to the counter top air fryer we had prior to this oven. Wish the control panel had a back light so you could see the options in low light situations. Used the griddle a few times and saddened to see it stained after cooking bacon the first time.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
Jul 5, 2023
Paulla
1 out of 5 stars review

Verified Purchase

Don't buy the hype

I have had two wonderful technicians to my home, but it cannot be calibrated to my standards. There does not appear to be consistency in temperature when baking. During baking the temperature does not maintain a steady 350 degrees after I have placed my baked goods into the oven. It drops down, which is understandable, however, then cycles up and becomes too hot 362 degrees and then goes back down to 330 then shoots up to 355 and back down to 330 degrees and continues. Furthermore, this is a consistent problem with baking at any temperature of my choosing.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
reply from social/LG

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha

Jan 28, 2023
Michael Caprio
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We have all LG products and are quite happy with them we had an all gas stove and were not happy with the oven and baking, now with the dual fuel I love the cooktop and my wife loves the electric and convection oven. We had to wait for the black stainless option to be available.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
Jan 1, 2023
Doc Michael Ray
5 out of 5 stars review

Verified Purchase

Beautiful Addition To Our Kitchen...

In November 2022, we purchased this LG Dual-Fuel range for the esthetics and the features, and we aren't disappointed. The gas burners are so much more efficient than our old gas range, and the electric oven bakes beautifully, with pies and cookies coming out the way they are supposed to. We love the true convection feature. We've now fixed a family Thanksgiving dinner and our Christmas dinner, and we are happy with the results. We had a small issue with two of the stove top burners, but we contacted LG Support. They guided us to the appropriate department, and LG quickly took care of the issue. My wife loves the appearance, and the way it cleans up after small spills, using the Easy Clean feature. After baking a large prime rib for Christmas, there was quite a bit of splattered grease inside the oven, but the self-clean worked like a charm, and the inside looks like new again.

Review from lg.com
Helpful?4Q9JZJ2ADNK916406952093
reply from Social Media

We really appreciate you taking the time to share your rating with us! This range is a very good choice. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly