Hi Sharon! Thank you for sharing your feedback regarding your experience with Tide Evo. We genuinely appreciate your thoughts and understand your disappointment with the residue left on your clothes after washing.<br /><br />Tide Evo is a new and innovative product designed to deliver a powerful clean using a lightweight tile format. However, we recognize that the performance of any laundry product can be influenced by various factors.<br /><br />To help ensure the best results with Tide Evo, we recommend the following:<br /><br />- Use the Correct Amount: Make sure to follow the usage instructions on the packaging for the appropriate amount of Tide Evo for your load size.<br />- Check Machine Settings: If your washing machine has a setting for extra rinse cycles, using this option can help remove any residual product.<br />- Load Size: Ensure that you are not overloading your washing machine, as to avoid getting the product stuck between the items.<br /><br />We take quality very seriously and would like to look into your experience further. Please feel free to contact us at (800) 879-8433. Your satisfaction is important to us, and we are here to assist you.<br /><br />Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.<br /><br />

We&#39;re so sorry to hear you had this experience with our Tide evo Laundry Detergent Fiber Tiles, Free &amp; Gentle. It must upsetting that they didn&#39;t dissolve properly and left a sticky residue on your clothes.<br /><br />This is definitely not the type of experience we want you to go through.<br /><br />Improper detergent dosing and oversized loads can cause residue on fabrics and hinder washing. For high-efficiency machines, maintain specific fill levels: a hand’s gap for normal cycles, 60% for synthetics, and 40% for delicate cycles. <br /><br />Low water pressure can also affect performance. Always follow dosing instructions and check evo tile compatibility with newer machines.<br /><br />Please contact us at (800) 879-8433 so we can hear more about this situation and take care of you. Your satisfaction is highly important for us at Tide. 

Thank you for sharing your experience with Tide evo. We genuinely appreciate your feedback and understand how frustrating it can be to encounter issues with residue on your laundry. Residue can sometimes occur due to several factors, even when using a product designed for optimal performance like Tide evo. Here are a few possible causes: - Incorrect Dosing: If the detergent is not dispensed correctly, it may not dissolve fully, leading to residue. - Water Temperature: Tide evo is designed to dissolve instantly in water, but using it in warm or cold water may sometimes affect its performance, especially if the water pressure is low. To restore your laundry, we recommend soaking the garments overnight in water and then re-washing them without any detergent at the highest temperature allowed by the care label. This should help remove any residue. At Tide, we prioritize product quality and consumer satisfaction. We would like to investigate your experience further to ensure that we address any potential issues. Please contact us at (800) 879-8433, and our service team will be happy to assist you. Thank you for your understanding, and we hope to resolve this matter for you promptly.

Thank you for sharing your feedback regarding Tide Evo Free &amp; Gentle. We genuinely appreciate your input, as it helps us improve our products and services.<br /><br />We understand how frustrating it can be when a product does not meet your expectations, especially when it comes to the cleanliness of your clothes. Tide Evo is designed to dissolve instantly upon contact with water, providing a powerful clean without the use of fillers or extra water. However, we recognize that there may be an adjustment period as consumers become familiar with this new technology.<br /><br />To ensure the best results with Tide Evo, we recommend the following:<br /><br />- Use the correct amount: For small loads, one tile is sufficient, while larger loads may require two tiles.<br />- Add the tiles to the bottom of the washing machine drum before adding your laundry to help with proper dissolution.<br />- Select the appropriate wash program and temperature setting as indicated on the fabric care label of your garments.<br /><br />We take quality very seriously and want to ensure that you have a positive experience with our products. If you continue to experience issues, we encourage you to reach out to our service team at (800) 879-8433. We would like to look into this matter further and assist you in resolving any concerns you may have.<br /><br />Thank you for your understanding, and we hope to hear from you soon.<br /><br />

We&#39;re so sorry to hear you had this experience with our Tide Evo Laundry Detergent Fiber Tiles, Free &amp; Gentle, Jennifer. It must upsetting that the tiles are leaving this residue on your clothing.<br /><br />This is definitely not the type of experience we want you to go through, and we apologize for it.<br /><br />Tide evo tiles are designed to dissolve in any water temperature easier than other forms of detergent. If your also using fabric softener, I would advise you to have a machine check as I can cause build up over time depending on the machine.<br /><br />Now, in order to restore the items, soak the garments overnight in water, and re-wash the affected garment again in your washing machine with NO laundry detergent. <br /><br />You should do it at the highest temperature permitted by the care label, and always follow care label instructions for suggested water temperature.<br /><br />Also, improper detergent dosing and oversized loads can cause residue on fabrics and hinder washing. For high-efficiency machines, maintain specific fill levels: a hand’s gap for normal cycles, 60% for synthetics, and 40% for delicate cycles. <br /><br />Low water pressure can also affect performance, and always follow dosing instructions.<br /><br />Please contact us at (800) 879-8433 so we can hear more about this situation and take care of you for this residue. Your satisfaction is highly important for us at Tide. 

Thank you for sharing your experience with Tide Evo. We genuinely appreciate your feedback, as it helps us improve our products.<br /><br />I’m sorry to hear that you encountered issues with residue and staining while using Tide Evo. While Tide Evo is designed to dissolve instantly in water and provide a powerful clean, there are a few factors that can contribute to the experience you described:<br /><br />- Washing Machine Settings: Ensure that you are using the appropriate wash settings for your fabrics. Tide Evo is suitable for all types of washing machines, including traditional top-loaders and high-efficiency front-loaders. Following the care label instructions on your garments can also help prevent any potential issues.<br /><br />- Load Size: For optimal performance, it’s recommended to use one tile for small loads and two tiles for larger or extra-large loads. This ensures that the detergent is evenly distributed throughout the wash. As well do remember not to overload the machine as this may lead to the product getting stuck with the items and not dissolving properly.<br /><br />- Fabric Care: Some fabrics may react differently to concentrated detergents. If you have specific concerns about certain garments, we recommend checking the care labels and conducting a patch test if necessary.<br /><br />We take quality very seriously and want to ensure that you have a positive experience with our products. If you continue to experience issues, please reach out to our service team at (800) 879-8433. They will be able to assist you further and look into this matter.<br /><br />Thank you again for your feedback, and we hope to resolve this for you soon.

We&#39;re so sorry to hear you had this experience with our Tide evo Laundry Detergent Fiber Tiles, Free &amp; Gentle, Cheri. It must upsetting that the tiles did not dissolve entirely.<br /><br />This is definitely not the type of experience we want you to go through as they are design to dissolve in any water temperature.<br /><br />Improper dosing and placement of detergent can cause residue on fabrics, while oversized loads hinder detergent dissolution and water circulation. <br /><br />For high-efficiency machines, maintain specific fill levels based on the cycle: a hand’s gap for normal cycles, 60% for synthetics, and 40% for delicate and quick cycles. <br /><br />Low water pressure can also impact washing. Always follow dosing instructions and verify pod compatibility with newer machines, which may use less water.<br /><br />Please contact us at (800) 879-8433 so we can hear more about this situation and take care of you. Your satisfaction is highly important for us at Tide, and we want to keep you in our family.<br />