Great service. They explained the problem they found when starting a rotation request and showed us why they would not do the rotation until one tire was replaced. They make it clear why that tire would not be safe much longer the way it had worn, and that it was not the kind of problem that could be fixed without replacement. No excuses, no pressure, just a clear, intelligent explanation of the situation and what they recommended. Also, the out of the country person who made the initial appointment was very courteous, very articulate, and easy to understand. And I appreciated that when I made the appointment to have the new tire installed (it had to be ordered and came in just a couple of days) I was able to speak to someone in the same shop that was going to do the work.

We had to purchase this replacement passenger side tire for an unanticipated damage situation, as described below, but along with that replacement, Mr. Matthew, the Sam's Club technician recommended we also include a TPMS Kit small purchase price to assure proper functionality of the tire wheel air valve stem. Tire Damage Situation: While driving about 1.5 miles at night from our house in our vehicle, we heard very significant vehicle vibrations from the passenger side. So, we then stopped and noticed the rear-passenger side tire was flat. Thankfully, we were able to re-inflate it with a special tool stored in the vehicle, and we were able to drive back to the house, but at that time we did not know why the tire became flat. The next day we realized the tire had been flattened by a large nail into the tread surface and the tire wall surfaces were subsequently and permanently damaged due to its flat rolling condition. After all work service completion by Mr. Matthew, while driving we also noticed the vehicle's “excessive low tire-pressure” dash-board indicator light was now shut-off. This indicator light had been staying on for the past two years, and our regular auto repair technician had previously suggested we frequently check tire pressures or pay a very large price estimate to figure out and fix which of our 4-vehicle tire valve stems was the cause for it to have remained on so long.

I bought these tires but 2 weeks later BEFORE they were installed, i decided to get a refund.. I went back to the tire area to get a refund and the technician told me without even looking up my account that I would get a refund ! He Didn't remember me and he didn't know me so I felt very uncomfortable that i was never getting a refund , so I went to the store manager , joe... Almost 2 hours later, and 3 different associates later, i finally got my refund.. That reminds me of the only other time i had to return an item and the grief i went through trying to get my refund there.. Sam's Club does have some good prices, but never never ever hope you have to return an item.They just will not want to take it back.And will do everything they can to stop you !!

The people working in the tire department are pleasant to work with, I was in and out in less than an hour. Their priceing includes putting them on the rim, balancing and disposing the worn tires And they come with an 85 thousand mile guarantee!

Starting with a good name brand is generally a good beginning. Having fast, friendly and capable personnel to install the tires is the next step, and the men at Sam's certainly performed that task quickly and completely. In what seemed like no time at all we were back on the road, just in time to safely and confidently drive through some lousy winter weather.

These tires were on sale and are exactly what I needed for my car. The servicemen at Sam's were professional and efficient. Highly recommended!

Somewhat happy with product. Not what I ordered! Store could not find two of the four tires. Had to take substitute tires. Waited FOur hours to have them installed!

This is the second set of these I have purchased. They have a great mileage warranty and have exceptional traction in both wet and snowy conditions. I have been very pleased with these tires performance.

Love the tires but only ordered two back tires. To my surprise, they put on four tires. I was upset at first because my two front tires were about a year old. All and All, It's all good!

These tires changed my whole outlook on my 2024 HONDA CR-V EX-L. I was ready to trade it in because of road noise. These tires are so quiet!