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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars
1,544 ratings612 reviews
  1. 5 stars62% (953)
  2. 4 stars15% (228)
  3. 3 stars9% (133)
  4. 2 stars6% (86)
  5. 1 star9% (144)

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Showing 601-610 of 612 reviews
Aug 19, 2025
Reviewer name: Graciela
1 out of 5 stars
1 out of 5 stars review

i purchased 2 of these pillows andnthey have a very strong chemical smell that i could not get rid of. i had to return them.

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Jul 7, 2025
Reviewer name: hansolocup
1 out of 5 stars
1 out of 5 stars review

Like being kicked by a mule

Feel like I was kicked by a mule after sleeping on this pillow. I love cooling memory pillows, but this one just lacked the comfort.

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Jul 6, 2024
Reviewer name: Mel
5 out of 5 stars
5 out of 5 stars review

Great pillow

My husband loves firm pillows, and this has become the only pillow he will sleep with. It's firm but also stays nice and cool when he's sleeping.

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Jun 24, 2025
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

not cool at all

Not cool at all , i bought a pillow 7 years ago from a different manufacturer that is cooler than this brand new one , was disappointed

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Apr 17, 2024
Reviewer name: MJ
5 out of 5 stars
5 out of 5 stars review

So cozy

I am completely impressed with this pillow. I wake up pain free and refreshed.

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Jun 24, 2025
Reviewer name: High Hopes
2 out of 5 stars
2 out of 5 stars review

Thought it would hold up.....

Less than 1 month in the pillows went bland no support compared to being new.

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reply from Member's Mark Team

Thank you for your feedback on the pillow. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 26, 2025
Reviewer name: Brad
3 out of 5 stars
3 out of 5 stars review

High Quality but Very Firm

These are well made pillows. A lot firmer than my other name brand memory foam pillows.

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reply from Member's Mark Team

We appreciate your feedback, Brad. If the pillows are too firm, please know you can exchange or return them for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Oct 1, 2024
Reviewer name: Am
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Right price

Good price but too firm

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reply from Member's Mark Team

We are sorry the pillow did not meet your expectations, Am. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jun 26, 2024
Reviewer name: Sara
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very Uncomfortable

Hurt neck

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Dec 2, 2024
Reviewer name: Zman
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not recommended

Not worth the money

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reply from Member's Mark Team

We're sorry the pillow did not meet your expectations, Zman, and we hope you take advantage of the Member's Mark 100% Satisfaction Guarantee and exchange or return it for a full refund at any time.