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Customer reviews for Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes for
Member’s Mark Hotel Premier Collection Premium Cooling Gel Memory Foam Pillow, Assorted Sizes
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4.1 out of 5 stars
stars
1,514 ratings602 reviews
  1. 5 stars62% (937)
  2. 4 stars15% (224)
  3. 3 stars9% (131)
  4. 2 stars5% (82)
  5. 1 star9% (140)

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Showing 531-540 of 602 reviews
Jan 15, 2025
Reviewer name: Sarah
3 out of 5 stars
3 out of 5 stars review

Might be comfy but can't deal with odor

Someone mentioned a chemical odor... they weren't lying. It's awful even after airing out most of the day.

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reply from Member's Mark Team

We're sorry there was an issue with your pillow, Sarah. Please know you can return it for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Jun 28, 2025
Reviewer name: Drew2689
1 out of 5 stars
1 out of 5 stars review

Left me with neck pain

I was tired of pillows that go flat after a few months, so I bought this one. It is a very thick foam, however, and it puts my neck at an awkward angle, even as a side-sleeper, and caused my neck to ache after a few days.

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Jun 8, 2024
Reviewer name: ceg
2 out of 5 stars
2 out of 5 stars review

Disappointed

Disappointed in this pillow. It's comfortable but I don't find it to be cooling at all. It actually holds heat. Also, the pillow is so slippery that the pillow case will not stay on it. I usually like Member's Mark products.

Helpful?3IFZA20SG2DY16341408613
reply from Member's Mark Team

We appreciate your feedback on our Members Mark Pillow, ceg. All of our pillows come with a washable, removable cover; adding an extra pillowcase may cause it to retain heat. You are welcome to try the pillow without the additional pillowcase. As a reminder, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

Dec 6, 2024
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good stuff

Pillow

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Dec 23, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillow

Not firm enough

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Jul 11, 2024
Reviewer name: Carol k
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bumpy chunks in a cover

Not very comfortable

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Nov 12, 2024
Reviewer name: Jackie M
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

They are ok more firmer than anticipated

Gel pillow

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Mar 29, 2025
Reviewer name: SP
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Average

Average

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Nov 16, 2024
Reviewer name: Tash
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Makes me fall asleep quickly and feel rested

Love these

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Feb 14, 2025
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillow

So for I love my pillow

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