Been using the pillow for a couple weeks now. It’s pretty firm. Usually my head sinks down into most pillows but this keeps it up. Sometimes I like that and sometimes I don’t. It’s very nice quality though.

It’s a very nice pillow for the price. Offers great support. I typically use a pillow with a rounded out portion for additional neck support but I still felt great with this pillow even without the cut out. Will buy another.

I am very particular about my pillows. I suffer from frequent neck pain and was very hesitant to try this pillow. This pillow is very good for side sleeper. It provides good support without being too firm, which I appreciate.

Not as "cool" (literally) as advertised but it doesn't get as warm as most pillows. Great for side and front sleepers, fits my neck and head comfortably. I cannot speak for back sleepers for I am not one. Price is a bit high though.

So far after about a week it’s holding its shape and thickness very well. I’m a side and stomach sleeper and I sleep rather hot but it’s not been an issue on either front. Would definitely buy again when the time comes.

The pillow is very firm. It holds the shape of your head and supports your neck. The support you get from the pillow is great. It doesn't loose its shape and will return to its original shape. I recommend this pillow for great neck and back support.

This pillow is great for neck and shoulder support. The pillow stays cooler than my other pillows. I love how comfy it is. It has a very noticeable smell to it which really makes it less enjoyable. It has helped my tension headaches a lot.

I've been using my new pillow now for about a month and it has been just perfect. It's just the right balance between soft and firm, comfortable, molds to the shape of my head and then still keeps its shape.

Very comfortable supportive memory foam pillow. Pillow comes with 5 year limited warranty. The memory foam is 100% made in the USA . At first it has a slightly “new” smell which dissipated upon covering with a pillow case.

This pillow is so comfortable. It molds to my head, but bounces back in shape afterwards. The knit cooling cover is so soft, and the zippered closure allows it to be removed and cleaned easily. Overall love it!