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Customer reviews for Dial Refresh & Renew Body Wash, Spring Water, 16 fl. oz., 4 pk. for
Dial Refresh & Renew Body Wash, Spring Water, 16 fl. oz., 4 pk.
3.9 out of 5 stars
stars
217 ratings217 reviews
  1. 5 stars62% (134)
  2. 4 stars12% (27)
  3. 3 stars2% (5)
  4. 2 stars4% (9)
  5. 1 star19% (42)

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Showing 1-10 of 217 reviews
Apr 14, 2026
Reviewer name: mbs
5 out of 5 stars
5 out of 5 stars review

The product does really work

I bought the product I used it it smells wonderful it works really great

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

Sounds like Spring Water® Body Wash is delivering a great scent and solid performance for you 🫧

Aug 20, 2026
Reviewer name: Darlingnicki69
2 out of 5 stars
2 out of 5 stars review

The New Formula Ruined the Scent!

Dial what have you done? I've been using this body wash for over a decade in the 32 oz. size. I recently got a new bottle and the scent that I loved so much is gone. Instead of water it now smells like peaches. I will have to find a new brand. I've loved this scent so much I use the body wash as well as my handsoap. I buy the hand soap by the case. If you've changed that formula as well then you've lost a long-time customer. Change it back!

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 2, 2026
Reviewer name: DOMINGUEZ
1 out of 5 stars
1 out of 5 stars review

Scent change smells horrible

What have you done and bring it back to what is was before. My family and I have been using this body wash for a minimum of a decade and with my most recent purchase i noticed my bathroom smelled different but hadnt had a chance to use it. This evening i took a shower with it and I am absolutely disgusted by the new smell of the spring water. It smells like ax body spray and I now smell like mens cologne. This is so gross now and I am so upset by your choice to change this product.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 3, 2026
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Blue soap sucks now

The new formula sucks!!!! Me and my husband hate the smell and will be switching away from dial. I've purchased the blue dial since back when it was antibacterial, 15+yrs . The smell was always very faint. No scent at all pretty much and loved it! The feel and smell sucks!

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 28, 2026
Reviewer name: Unhappy with new scent
1 out of 5 stars
1 out of 5 stars review

Used to be great, now it stinks

I have used this product for over a decade. Always loved the fresh smell, the last two 32 oz bottles I bought have a STRONG floral scent. Very disappointed in the scent change. I guess it's time to change to a different body wash, ugh.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 19, 2026
Reviewer name: Disappointed User
1 out of 5 stars
1 out of 5 stars review

New formula smells bad

I opened a new bottle this week and realized the smell was strange—like it had gone bad. Then I discovered that all my bottles smell the same way. The product, whose scent I used to love, now makes me want to throw up. I won't be buying it again.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Aug 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Watered Down

New formula has been watered down, and price increased. It finishes up so fast, just another way to rip loyal customers off. Quite disappointing because I won't be buying this anymore.

Helpful?30SIEVU7R8Q916339457246
Sep 23, 2026
Reviewer name: Bad smell
1 out of 5 stars
1 out of 5 stars review

Horrible smell

The scent is horrible and it now makes me itch.its so bad that I thought it was counterfeit. But it appears others have the same complaints.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Mar 31, 2026
Reviewer name: georgie
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

This smells and feels like watered down dish soap. Dial Corp needs to bring back the clean rinsing body wash, spring water scent (greenish color), 2-in-1 Antibacterial Cleanser Plus Moisturizer.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

We appreciate your support for our Dial product and to regret know about your experience. For concerns about our product, you may reach out to us through our website www.henkel-northamerica.com/contact-us. Thank you and have a great day!

Jul 14, 2026
Reviewer name: Pam
1 out of 5 stars
1 out of 5 stars review

Staining

My washcloths have a dirty look since using Spring Water scent. How can I clean them?

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

Hi, thank you for sharing your experience. We're sorry to hear that your washcloths have developed a dirty appearance after using Dial Spring Water Body Wash. That is not the experience we want for our consumers. To help us learn more about this, kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our advisers will be able to assist you further and gather additional details about your experience. Thank you and have a great day! 💙