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Customer reviews for Dial Refresh & Renew Body Wash, Spring Water, 16 fl. oz., 4 pk. for
Dial Refresh & Renew Body Wash, Spring Water, 16 fl. oz., 4 pk.
4 out of 5 stars
stars
214 ratings214 reviews
  1. 5 stars63% (134)
  2. 4 stars13% (27)
  3. 3 stars2% (5)
  4. 2 stars4% (9)
  5. 1 star18% (39)

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Showing 1-10 of 214 reviews
Apr 14, 2026
Reviewer name: mbs
5 out of 5 stars
5 out of 5 stars review

The product does really work

I bought the product I used it it smells wonderful it works really great

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

Sounds like Spring Water® Body Wash is delivering a great scent and solid performance for you 🫧

Nov 21, 2025
Reviewer name: ROBERT
5 out of 5 stars
5 out of 5 stars review

Happy It's Returned

I'm very happy that this body wash is back at Sam's Club. I would prefer if we could also return to the pump bottle.

Helpful?30SIEVU7R8Q916339457246
Aug 27, 2021
Reviewer name: Lauren1980
5 out of 5 stars
5 out of 5 stars review

Loving this product

[This review was collected as part of a promotion.] I tried this product for free in exchange for my honest opinion. I am loving the Dial Hydrating Body Wash in Spring Water. The scent is nice but light not overpowering like some scents can be. My skin feels so nice and silky after using it. I love that my skin after using it feels moisturized and hydrated. The gel formula is one of the better ones that I have tried sometimes I am not a fan of gels. Was already a Dial fan but this brought it up more for me. Couldn't have asked for a better product to try and will definitely try some of the other many scents available.

Review from Shopper Army
Helpful?30SIEVU7R8Q916339457246
Aug 20, 2026
Reviewer name: Darlingnicki69
2 out of 5 stars
2 out of 5 stars review

The New Formula Ruined the Scent!

Dial what have you done? I've been using this body wash for over a decade in the 32 oz. size. I recently got a new bottle and the scent that I loved so much is gone. Instead of water it now smells like peaches. I will have to find a new brand. I've loved this scent so much I use the body wash as well as my handsoap. I buy the hand soap by the case. If you've changed that formula as well then you've lost a long-time customer. Change it back!

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 2, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Scent change smells horrible

What have you done and bring it back to what is was before. My family and I have been using this body wash for a minimum of a decade and with my most recent purchase i noticed my bathroom smelled different but hadnt had a chance to use it. This evening i took a shower with it and I am absolutely disgusted by the new smell of the spring water. It smells like ax body spray and I now smell like mens cologne. This is so gross now and I am so upset by your choice to change this product.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Sep 3, 2026
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Blue soap sucks now

The new formula sucks!!!! Me and my husband hate the smell and will be switching away from dial. I've purchased the blue dial since back when it was antibacterial, 15+yrs . The smell was always very faint. No scent at all pretty much and loved it! The feel and smell sucks!

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
Aug 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Watered Down

New formula has been watered down, and price increased. It finishes up so fast, just another way to rip loyal customers off. Quite disappointing because I won't be buying this anymore.

Helpful?30SIEVU7R8Q916339457246
Mar 31, 2026
Reviewer name: georgie
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

This smells and feels like watered down dish soap. Dial Corp needs to bring back the clean rinsing body wash, spring water scent (greenish color), 2-in-1 Antibacterial Cleanser Plus Moisturizer.

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

We appreciate your support for our Dial product and to regret know about your experience. For concerns about our product, you may reach out to us through our website www.henkel-northamerica.com/contact-us. Thank you and have a great day!

Jul 14, 2026
Reviewer name: Pam
1 out of 5 stars
1 out of 5 stars review

Staining

My washcloths have a dirty look since using Spring Water scent. How can I clean them?

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Team Clean Adviser

Hi, thank you for sharing your experience. We're sorry to hear that your washcloths have developed a dirty appearance after using Dial Spring Water Body Wash. That is not the experience we want for our consumers. To help us learn more about this, kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our advisers will be able to assist you further and gather additional details about your experience. Thank you and have a great day! 💙

Jan 28, 2024
Reviewer name: N
1 out of 5 stars
1 out of 5 stars review

Disappointing New Formula

Been happily using the spring water body wash for several years before the formula change. After using the new bottle, I started experiencing painfully itchy skin and rashes appearing all over my body. Once I realized what the issue was, I discontinued use and my skin went back to normal. When checking over the new ingredients, I noticed they also removed all mention of the product being antibacterial. Really hoping Dial brings back the old formula soon, along with its antibacterial properties....

Review from dialsoap.com
Helpful?30SIEVU7R8Q916339457246
reply from Kurt - Team Clean Adviser

We are sorry to hear about your experience with our Dial Spring Water Body Wash. Though our body washes does not usually have antibacterial from the previous years, this is still supposed to be safe to use. We would really like to know more about the concern so we can help, please feel free to contact us through this website https://www.henkel.com/contact-us. Our team of experts will be happy to assist you in addressing this issue. Have a great day!