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Sams Club
Sams Club
Customer reviews for Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" H for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72"
4.8 out of 5 stars
stars4,964 ratings2,109 reviews
  1. 5 stars89% (4,398)
  2. 4 stars6% (310)
  3. 3 stars2% (112)
  4. 2 stars1% (40)
  5. 1 star2% (104)

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Showing 541-550 of 2,109 reviews
May 4, 2025
Don
4 out of 5 stars review

Shelf 5* ... QC and handling 0*

the shelf itself is perfect. for the price even greater. but what you save in price you lose in QC of Sam's and their shipping partner(s). as MANY have stated you have a high likelihood of some damage to the shelf. my box came in the mail with significant damage. when building it i noticed the top of the main support had been crushed in. i was surprised i was able to assemble it 99% of the way with just one support bolt being impossible to use due to the damage. I was able to get it built minus one support bolt on the top shelf and thankfully Sam's CS online immediately offered me a 25% refund for the damage.

Helpful?101KSND3IY1E16317021040
Jan 7, 2026
anonymous
1 out of 5 stars review

Bad Manufacturing

This was a nightmare to assemble due to manufacturing defects. One of the four corner pieces was twisted so badly it took over 30 minutes to bend and jury rig it so that the cross bar would slip into the anchoring holes, resulting in the powder coat being damaged so badly that the shelf looks like cheap crap. Fortunately it is in the garage so cosmetic appeal isn't terribly important, but it's extremely annoying. If it was not so heavy (we had it delivered) I would have returned it, but as it is, we'll live with it and never purchase something like this again from Sams Club.

Helpful?101KSND3IY1E16317021040
Dec 12, 2025
ELWOOD
4 out of 5 stars review

I bought 4 shelves 2 black 2 yellow they were delivered quickly and packaged great. they are designed well and built well, the delivery sevice fedex or ups sucked didn't handle with care or pride in thier job so one of the black shelf units was tweaked a little on the top of 1 of the legs nothing i couldn't tweak into shape and deal with. also 4 wire shelves were a little tweaked as well but i laid them flat and walked on them bending them back flat. i contacted sams and they offered full refund and or replacement. but i didn't have time for that because they needed to be installed that day as i travel for a living and only get one weekend at home every other month. so they then gave me money off as a credit on my account so completely satisfied with that and thier customer service

Helpful?101KSND3IY1E16317021040
Dec 16, 2025
Winter
5 out of 5 stars review

Sturdy!!

We bought one 9/2025. Then went back and bought another and they were on sale. Now we want another! Hope we get another sale soon! The only thing I wish it had was a smoother shelf. So I lined it with a sheet of painted white plywood.unable to share photos.

Helpful?101KSND3IY1E16317021040
Dec 15, 2025
BRIAN
2 out of 5 stars review

i am so sick of companies making things cheaper and cheaper in quantity yet charging more and more. in the past 13 years i have purchased 16 of these units. the last 4 being 4 years ago. today i bought 4 for a new location. EVERY PART IS THINNER LIGHTER WEIGHT LESS DURABLE THAN UNITS FROM 4 AND 7 YEARS. I DOUBT THESE HOLD UP 2 YEARS BASED ON JUST HOW CHEAP AND WEAK THEY FEEL HATE HATE HATE YOU GREEDY THIVING CORPORATE SNAKES

Helpful?101KSND3IY1E16317021040
Jan 1, 2026
Meehran
4 out of 5 stars review

Nice set but powder coat finish scratches

This is a really nice shelf unit that worked great in my garage. It's quite sturdy and easy to assemble for the most part. The cross beams prevent shelf sagging as well. My main gripe is the very nice powder coat finish isn't perfect out of the box and easily chips during assembly. If you don't mind that, then it's a great set.

Helpful?101KSND3IY1E16317021040
Nov 28, 2025
Lindsay
5 out of 5 stars review

Very Solid Storage

Absolutely perfect for our needs! We used the shelves to hold 50 lbs bags of animal feed. They are extremely sturdy and do not flex like our old metal shelves. We bought two shelves and made it the length of 3 shelves by assembling them all together.

Helpful?101KSND3IY1E16317021040
Nov 21, 2025
Matthew
1 out of 5 stars review

Steadily worse in quality over time.

I've built three of these shelves now. The first one was flawless, second had some alignment issues and I ended up having to drill the frame a bit to make it fit. Third one... Nothing lines up right, wire racks all fit like crap, seems like QC went out the window.

Helpful?101KSND3IY1E16317021040
reply from Member's Mark Team

We're sorry the storage rack did not meet your expectations, Matthew. Please know it can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Oct 10, 2024
K Blanchard
5 out of 5 stars review

Verified Purchase

Great shelves.

Truly industrial strength. Sturdy and stable. Easy assembly.

Helpful?101KSND3IY1E16317021040
Jan 10, 2022
Brandy
5 out of 5 stars review

Verified Purchase

Very well made and easy to put together

Great for garage storage.

Helpful?101KSND3IY1E16317021040