I bought a few of these to put up in my basement. The boxes at the store were all a bit rough around the edges, but it turned out one of them took some damage from a forklift when I unpacked them back home. Only a single horizontal beam's bracket was bent to the point where it couldn't be used, but Sam's Club is insisting I dismantle the assembled product in my basement and haul the hull box back to the club for replacement. This thing is not light. Open it before you leave the lot and check for damage.

It may hold the weight, but just got home to realize that one of the main two frames had a major indentation/bend. Unfortunately with the price of gas, and the club being over an hour round trip away just to replace the items, I’m hoping the inquiry to Sam’s Club will elect to ship a new and let me return in that capacity.

I bought this storage rack from Sam's Club and and noticed immediately after opening the box that the material used is cheap quality, second I noticed inexplicable damage to the Legs as the box itself had no visible damage. I had trouble aligning the pins and the wire decking. for these reasons I cannot

The shelf set was delivered by FedEx in a mostly intact box. Contents were not visibly damaged. I purchased this set after it went on sale and the price and decent reviews aided my decision . While unpacking I noticed that although there were holes provided for leg levelers and shelf bracket locking screws, none were provided. The wire shelf racks were a lighter gauge steel compared to other brands. During assembly I discovered that several of the holes used for the shelf supports were not drilled in the correct location and were impossible to use as directed. The shelves were a little "off square" because of this and while fairly sturdy would have been much better if some attention to accuracy had been used when manufactured and adjustable levelers had been included with this set. There are much better shelf sets available for a little higher price and I now wish I had purchased a different set. I would not buy this set again or recommend it to others!

The shelf is adequate but not nearly as heavy duty as advertised. The paint was rubbing away when installing the shelf racks. The anchors in between rails had a tough time fitting. The rails had to be twisted to get bolt in. The wire racks had some bending and had some damage. Not enough to take back. The shelf is heavy and is adequate for what we needed but I cannot see it holding up to the weights it claims to.

I bought these because description said each shelf would hold 2,500lbs, and that does not appear to be truthful. I am very disappointed. For the high price and the description stating whole unit holds up to 10,000 lbs., these shelves shouldn't be so lightweight.

Conveniently, SamsClub.com will not let me upload the photos showing the broken welds. I purchased this item in the store, and got around to assembling it. I was quite angry after opening the box, only to find 3 broken welds. 2 of the broken welds were on the shelves, so I patched it and put it as the bottom shelf. The upright ends that have a diagonal support, had a broken weld on the diagonal piece and was not attached. This unit was touted to have a 2,500lb capacity per shelf, but with broken welds that is probably unlikely. With the box not being intact, it is non-returnable to Sam's Club. As this was my first Sam's club purchase, this does not give me very high confidence in their products.

Delivered with obvious damage both Sams and Fedx should be ashamed this was after almost two weeks late from promised date. Support bars bent and some of the metal racks. I have bought these in the past and was very happy but this will cause me to no longer use Sams online. Customer service complaint when unanswered by Sams.

OMG these are amazing for the price!

Super easy to assemble, very sturdy.