We purchased 2 at $150 pre Covid. Wanted 4 more, couldn't get. A friend in FL said they were in stock at his SC, so I checked every day, but PA stores had ZERO for pick up or shipping. We were going to drive from PA to OH where they were in stock for $180, but with gas prices doubled, and the time, we almost bought from another membership club, where they're $230. I'm so glad we waited because they finally became available... and for FREE shipping for PLUS! I love SC! We immediately ordered 4. Upon opening, I was disappointed at the change, although slight, I was satisfied with the previous design. My 1st box lacked an instruction sheet, so I went to You Tube and found a video. The upgrade to the shelves over the last ones is actually good. No tools needed except for a mallet, and only for some horizontals. The shelf supports are now vertical rectangular tubes, and there are 4 per shelf. They go in by matching holes in the shelf support beam with a hole in the horizontal front and back piece. Some were tricky to get in because a couple of shelf front or back pieces seemed a bit out of plumb. It took twisting the piece a bit or flipping the shelf support beam to get the holes to line up perfectly for the pin to go straight through. Nothing I couldn't handle. These shelves are holding totes of books, cast iron pans, and crocks, in addition to many other items. They work perfectly for my Sterilite Modular Stackers totes. They're very strong. We have them in a storage unit, we have no children near them that could climb on them, nor do we have earthquake issues, so they're pushed against a wall without being secured to the wall or floor. Also, if I were going to secure them, I'd use more than the 2 supplied screws. For those who are unhappy with this item, I don't get why. It's the best shelf for the best price out there. Maybe you could go to the other club and pay $50 more, or to the orange or blue big box stores where they are more than double the price. Getting a damaged box or a damaged component is frustrating, but rating the shelf one star when you didn't use it isn't really a reflection on the shelf. Although, it might encourage someone to open the box and check for bent or missing pieces before leaving the store.

I ordered 2 of these shelving units online. One was slightly damaged/bent from shipping but I was able to put it together. The second unit was missing one of the eight cross bars that make up the shelves. These units are HEAVY so disassembling and returning the unit to a Sam's Club location during the COVID-19 pandemic is not an option. After contacting customer service three separate times and also being connected with the manufacturer, I have yet to have this problem resolved. I was told that a new part would be sent to me and 2 1/2 months later I still have not received a replacement. I now have a 3 shelf unit instead of the 4 shelf unit I ordered. I would not recommend buying this product.

We bought 2 love them

I bought two sets of these for my garage. The base has tabs to bolt them to the floor, and the verticals have the rail notches on both sides for the shelves allowing you to leave out the bottom shelf to access the floor space. (I put my rolling toolboxes in there), and using the extra shelf rails to attach in between the units. Effectively having the storage of 3 units end to end, although you need 18 feet of space to place them all together like that.

Worth every penny

Good quality. Well built

Great storage

Great Product

Just for reference to anyone wondering, each horizontal shelf support bar at both ends has the slot pegs as well as a hole that you can insert a 3/16" (if I remember correctly) pop-rivet and fender washer to LOCK each shelf level in place on all four corner posts to make absolutely sure that you have a completely SOLID shelving UNIT that is not going to flex or bend on you when loaded or moved!!! Handy if you had to temporarily lift the whole unit with a fork lift by putting forks under and easily moving from one location to another.

GREAT PRODUCT