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Customer reviews for LG 43" Class UA7700 Series 4K UHD Smart TV for
LG 43" Class UA7700 Series 4K UHD Smart TV
3.8 out of 5 stars
stars
42 ratings42 reviews
  1. 5 stars43% (18)
  2. 4 stars29% (12)
  3. 3 stars7% (3)
  4. 2 stars12% (5)
  5. 1 star10% (4)

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Showing 21-30 of 42 reviews
Dec 23, 2025
Reviewer name: David9987
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing Smart set-up

The use of the smart function is hit or miss. Even when I have being using it for BBC iplay on one day it may not work the next. I keep getting the message "I keep getting "host name does not match server certificate". I have switched server and TV on and off and checked for software updates but still works sometimes and not others.

Review from lg.com/uk
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reply from LG Electronics UK

Hi David, We’re sorry to hear about the inconsistent experience with the smart functions on your LG TV. The “host name does not match server certificate” message can sometimes appear due to network or server issues, even if software is up to date. We recommend restarting both your TV and router, ensuring your TV’s date and time are set correctly, and trying a different network if possible. If the problem continues, please contact LG Customer Support on 0344 847 5454 or visit https://www.lg.com/uk/support/ so our team can help troubleshoot further. Thank you for your patience, we want to help ensure your smart features work reliably. Regards

Jan 24, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fabulous purchase

[This review was collected as part of a promotion.] Bought the 86" as I decided the 65" looked small on my wall. Great picture quality brilliant that the 2025 has 400mm x 400mm versa fitment so fits alot of different brackets and possibly the one you already have on the wall like the one I had

Review from lg.com/uk
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Aug 12, 2026
Reviewer name: Jamboodle
1 out of 5 stars
1 out of 5 stars review

Avoid LG Brand like the plaque

Every time I sat down to watch TV it would take several minutes to connect to the network. Other times it would clear the credentials and I would need to log in again. Now it has quit connecting completely. Only 3 months old and now I need to mess around with a warranty claim.

Review from lg.com
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reply from LG

Hi. We appreciate you taking the time to share your review regarding your LG 55UA7700AUA TV. We recognize your experience with the network connection issues on your unit. To help restore connectivity, try performing a power cycle by unplugging the TV from the wall for 60 seconds, turning off your internet router for 30 seconds before restarting it, and ensuring your location and time settings on the TV are set correctly. For guided step-by-step troubleshooting, please visit this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AfmBOorIABBZu8U2SI5EXL5EER96Xo4CaRLqqeI-Tz2H0IeNT2MZfDVk. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Feb 26, 2026
Reviewer name: Upper Street Handyman Ltd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing TV for the price

[This review was collected as part of a promotion.] The TV for its price is amazing for 4K hight quality

Review from lg.com/uk
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Jan 23, 2026
Reviewer name: Curil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it.

[This review was collected as part of a promotion.] Fantastic price. Fantastic quality. May look like it's a bit quiet, but not enough reason to put it on 4 starts … very happy , well done LG .

Review from lg.com/uk
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Dec 16, 2025
Reviewer name: Christina V
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Tv

[This review was collected as part of a promotion.] The Tv itself is brilliant, picture quality amazing sound good, the only issue is that you need to buy an AI remote seperately as this TV doesn't come with one regardless having it's functions

Review from lg.com/uk
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Feb 14, 2026
Reviewer name: Crab69
3 out of 5 stars
3 out of 5 stars review

Value Driven

Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!

Review from lg.com
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reply from LG

Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James

Sep 16, 2025
Reviewer name: PaulN66
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good picture at a great price.

[This review was collected as part of a promotion.] I purchased this TV for the living room. It's mounted on the wall and we watch it from a distance of about 3m. It produces good vibrant colours and contrast. The user interface is easy to use. There are three hdmi sockets, we use one connected to a Sky puck and a firestick. The hdmi port that is an eArc port connects to an LG soundbar which we ordered after. As we previously had a soundbar we did notice a drop in sound quality from the built in speakers, however the new LG soundbar improved the sound and supplies 5 channel surround sound. Overall I'm very pleased with the picture quality especially on such a large TV. The price for this quality makes it a good buy.

Review from lg.com/uk
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May 12, 2026
Reviewer name: KathyKF
2 out of 5 stars
2 out of 5 stars review

Poor set up information.

We bought this LG television because we had other LG products. Unfortunately, we found the TV impossible to set up. The instructions were hard to understand and there weren't even very basic instructions included. It was so frustrating that we returned the TV and are now trying to decide on a different brand instead.

Review from lg.com
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reply from LG

Hello, Kathy. We appreciate you sharing your experience with your LG 50UA7700AUA, and we always want setup to feel smooth and straightforward from the moment you unbox the TV. Our TVs include an on‑screen guided setup, and many customers find that walking through the steps in our Getting Started guide makes the process much clearer. You can review it here: https://www.lg.com/us/support/tvs/getting-started If you’d like us to walk through the setup process with you or review anything further for future reference, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James

Apr 9, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

OK

Works well. The remote control could be labelled clearer. Unable to get Alexa to work.

Review from lg.com/uk
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