We're really sorry to hear about the opened bags in your HERSHEY’S Family Favorites Mix, Vicky. That’s definitely not the experience we want for our customers. We invite you to contact us at consumers@hersheys.com and mention case# 11353648 so that we can issue a complete report to our QA team. Looking forward to hearing back from you.

We're sorry to hear that the popcorn didn't meet your expectations. We strive to provide the best quality snacks for our customers, and your input is invaluable in helping us improve. We appreciate your support and hope you'll continue to enjoy the other treats in the variety pack. Thank you, Gary.

We're so sorry to hear that you received an incomplete, Ally. We want to gather more information from you so that we can issue a complete report to our QA team. Please email us at consumers@hersheys.com and mention case# 11337309. Looking forward to hearing back from you.