Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for LG 55" Class UT7570 Series 4K UHD Smart TV for
LG 55" Class UT7570 Series 4K UHD Smart TV
3.7 out of 5 stars
stars36 ratings34 reviews
  1. 5 stars44% (16)
  2. 4 stars19% (7)
  3. 3 stars8% (3)
  4. 2 stars14% (5)
  5. 1 star14% (5)
Sort by |
Showing 11-20 of 34 reviews
Oct 24, 2024
HAMS
5 out of 5 stars review

Verified Purchase

Great TV

A nice TV for our small living room, picture is great and easy to setup

Review from lg.com/ca
Helpful?2FBT6HHLAUIW16247873879
reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Aug 19, 2025
Drew
5 out of 5 stars review

Good tv

Great basic smart tv Great picture Suprised how good plays Xbox one

Helpful?2FBT6HHLAUIW16247873879
Jun 11, 2025
CRG
1 out of 5 stars review

App

It is not possible to install the Formula 1 application, I have to open it through the website, and the entire TV system is difficult to navigate.

Helpful?2FBT6HHLAUIW16247873879
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with us regarding the LG TV (55UT7570PUB) model. We understand your concern about having trouble with app installation and navigating your TV system, especially with a specific app like the Formula 1 application. We strive to provide high-quality products and ensure a smooth expectations. <br />If you&#39;re having trouble installing it from the app store, it may be due to compatibility issues. You can still access Formula 1 via the browser if your TV supports it. Ensure your TV&#39;s software is updated, as updates can resolve app compatibility issues. For assistance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If problems persist, reach out to us on social media &#64;LGUSSupport for help. ^Juvy

Dec 9, 2024
HangloBernindad
2 out of 5 stars review

Disappointing

Updates a lot and some apps that come already installed on tv lag a lot. The remote alone is pretty terrible. A smart tv doesn’t need this many buttons and all the necessary ones placed at the bottom. If it’s dark you’re fumbling even more with no backlight. Picture quality is nice.

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
reply from LG Social

Hey there! We're glad you're enjoying the picture quality of your LG TV. We want you to be able to enjoy it smoothly because it's the best partner, especially when watching all of your favorite shows! To enhance your TV experience, we recommend adjusting your picture and sound settings on your TV. Check out this helpful guide: http://spr.ly/6420Utubu. It focuses on gaming lag with consoles but has great troubleshooting tips for your TV, too! If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be more than happy to help you! ^Joslyn

Sep 17, 2024
Ernie0729
4 out of 5 stars review

Keep it Simple

[This review was collected as part of a promotion.] I bought this TV about a week ago. It took me about 4 days to figure out the settings. I suggest that simplification is the key. Too many clicks of the remote to set up your preferences is difficult to navigate the settings.

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
Jan 12, 2025
D in Texas
1 out of 5 stars review

Good picture, but extremely slow, underpowered TV

[This review was collected as part of a promotion.] 1. The TV's picture is good, but the refresh rate, i.e. blurring/stuttering in fast-moving scenes somewhat overrides that fact. 2. Severe issues with available memory, memory management, and processing power. Apps will unexpectedly shut down to free up more memory. 3. The webOS interface/settings and core apps are extremely slow, some are very unintuitive and redundant. I.e LG Channels and Live TV, channel manager, settings app, etc. The TV becomes so unresponsive at times I have to completely unplug it. While I appreciate the TV's price and abundance of features, LG has tried to pack too many things into a very underpowered TV.

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
reply from LG

Hi there. Thank you for taking the time to share your detailed experience with the LG 55UT7570PUB. We appreciate your feedback and understand the concerns you've raised regarding the refresh rate, memory management, and interface performance. Your insights are invaluable as we work to improve our products and ensure they meet our customers' needs. We are committed to addressing these issues and enhancing the overall experience for you. Please reach out to our social media account @LGUSSupport. Our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken

Nov 6, 2024
CB72
2 out of 5 stars review

Do not recommend

I'm very unhappy with this TV, the picture is fine, but the system is incredibly slow. Support suggested to restart it. But it's still painfully slow. I also purchased a LG sound bar and it's like they never thought about how they work together as a system. Lastly, the remote is one of the worst I've ever used.

Review from lg.com/ca
Helpful?2FBT6HHLAUIW16247873879
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Jun 29, 2024
Anonymous
4 out of 5 stars review

Great picture

Just bought it on or around June 13th. We needed one for our spare bedroom so we took the tv out of our bedroom and put it in the spare and put the LG in our room

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
Jul 3, 2024
Now1
3 out of 5 stars review

Part does not fit

[This review was collected as part of a promotion.] Leg stands does not fit base of tv. Disappointed because I called and they said the right ones will arrive. It has not

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
reply from LG

Hi, there. Thank you for taking the time to review the LG TV (55UT7570PUB) model. We understand your concern about the leg stands not fitting the TV base and the delay in sending the correct parts. We strive to provide top-notch products and exceptional customer service and ensure a smooth and seamless shopping experience. Rest assured, we will do everything possible to expedite the process. Your feedback is invaluable to us, and we will use it to improve our processes and prevent similar situations from occurring in the future. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Dec 16, 2024
PCDr
1 out of 5 stars review

Very Poor Qyuality

I returned it because it was defective. After viewing a show or sports event for anywhere from 15 minutes to an hour, the Backlight went out and even with the show playing, nothing was visible on the screen.

Review from lg.com
Helpful?2FBT6HHLAUIW16247873879
reply from LG Social

Hi there! Thanks for leaving us a review on your TV. We appreciate your feedback and understand how important it is to have a smooth viewing experience. We're here to help ensure everything works perfectly for you moving forward. If you have any questions or need assistance, please feel free to reach out to us—we’re always happy to help! 😊 ^Anthony