Customer reviews for LG 55" Class UT7570 Series 4K UHD Smart TV

Customer reviews for LG 55" Class UT7570 Series 4K UHD Smart TV for

LG 55" Class UT7570 Series 4K UHD Smart TV

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3.7 out of 5 stars

stars36 ratings34 reviews

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Dec 12, 2024

Marlene

5 out of 5 stars review

Verified Purchase

Mom did great sending this LG to her daughter.

This was a Christmas gift for my daughter in another state. It arrived as indicated in a email message to me. It has been installed and she really likes the quality of the picture that she is getting on this LG television.

Review from walmart.com

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Jul 31, 2025

Arman

5 out of 5 stars review

Verified Purchase

i like the picture quality

Review from walmart.com

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Mar 31, 2025

Sherry

5 out of 5 stars review

Verified Purchase

Awesome color and great remote

Review from walmart.com

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Oct 1, 2024

Casper64

5 out of 5 stars review

Verified Purchase

New LG

First time buying an LG Tv and absolutely love it! The picture is clear and crisp and has great sound. With the connectivity to the world of streaming the channel list is unlimited. I would highly recommend this product

Review from lg.com/ca

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reply from LG CareQ

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Sep 2, 2025

xuned

4 out of 5 stars review

Verified Purchase

LG TV 55"

My first shipment for this TV was damaged. The second one was perfect. This is a very good TV, and even better because it was on sale at an even lower price for the second TV.

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May 1, 2025

cynthia

4 out of 5 stars review

Verified Purchase

Great tv

I love this television and all of the smart features that is on it.

Review from walmart.com

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Apr 20, 2025

jaari

3 out of 5 stars review

No screen off with YouTube

Love the TV as well asmy b2 but cannot recommend LG anymore as with the last update I can no longer watch YouTube premium with screen off . Big deal breaker for me as I used to like listening to YouTube with screen off going to sleep.

Review from lg.com/ca

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reply from LG CareQ

Hi, thank you for reaching us. We appreciate that you love the LG TV. And about your concern the YouTube premium is not playing while the screen is off, you can try to access the Energy Saving Feature and go to Screen Off. -Screen is turned off and only sound is played. -Press any button except the power and the volume buttons to turn the screen back on. *It may not be supported, depending the on the running app or function. Please feel free to call us if you need more support and we are happy to further assist. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Oct 20, 2024

Steve p

2 out of 5 stars review

Verified Purchase

Not impressed

Seems very slow and sluggish response time is not at all what we expected

Review from lg.com/ca

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reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Aug 26, 2025

A mitch

1 out of 5 stars review

Don't buy!

I cannot describe to you how terrible this TV is. A TV should be as simple as plug in, power on, connect whatever you want, and play. The remote is crappy and overly complicate, the TV demands a setup on its native software for its most basic functions and it is overly complex and convoluted to use. Weirdest part, it talks to you. I had it for 2 days and I returned it immediately. There's a reason why the price keeps dropping on this thing.

Review from lg.com

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reply from LG Digital Care Team

Hey Mitch! Thanks for sharing your LG UHD TV experience with us. We're always looking for the best ways to improve the navigation and ease-of-use for our displays, their accessories, and WebOS as a whole. We appreciate your insightful feedback! If you're looking for an alternative remote option, the compatible 2024 Magic Remote is a great upgrade that switches up the layout of the buttons. It can be found on our page at https://spr.ly/6421ffGn1. The voice you're hearing during use is the Audio Guidance, which is enabled out of the box to aid visually impaired users in navigating the TV menus. However, it can be disabled during the initial setup process or later within the TV settings menu. You can check out more info on how to disable it at https://spr.ly/6422ffGnG. It sounds like you've already made a return, but we'd love the opportunity to provide you with a better LG TV experience in the future! If you ever want to re-explore LG TV options or need additional help, you can reach us anytime on social media @LGUSSupport. *Joseph

Sep 3, 2025

kell923

1 out of 5 stars review

BEWARE - DO NOT PURCHASE THIS PRODUCT

Purchased this television in Feb 2025. In July, I turned on the set and got no sound and no picture. It is now September and I am still without a television that was under warranty.

Review from lg.com

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reply from LG Digital Care Team

Thank you for sharing this with us, Kell. We understand the importance of having your LG TV in prime condition as soon as possible, as it should be the perfect partner for delivering picture and sound. We'd love to look into your possible options, so please email us at lgdigitalcare@lg.sprinklrsupport.com with your model number. We'll do everything we can to help you through this together. ^Joslyn