I purchased the bObsweep for the vacuum feature to replace another brand I had for years. It works great and is much quieter than our old brand we had previously. I chose bObsweep due to the price and warranty. I also read great things about bObsweep customer service, which I will hopefully not need. Due to having a long-haired dog, cat, and myself, I have to clean the brush often, but it is not a big deal.

This Bob vacuum cleaner is simply something unreal, I am delighted, it does its work very clearly, quickly and efficiently, it vacuums every room, it does not matter if it is Carpet, a regular floor or a tile. I really like the fact that there is an application in which you can monitor and give commands to the vacuum cleaner. Even if I am not at home, I can turn on the vacuum cleaner and give it the command to vacuum the whole house. It's definitely the best I've ever used. I named my Bob Cookie and he is my best assistant

I've had the bObsweep PetHair SLAM for about a month now. I'm very satisfied with its performance. Truly made my life easier...he gets into most places that are hard for me to vacuum (as long as space allows it). I love that I can schedule just certain room/s to be cleaned on certain times/days.

I was just about to return it, thinking they sent me the wrong item. I did a search on the manufacturers website and it doesn't come with a mop attachment for the austin and phoenix models. Sam's needs to update the description as it's false advertisement. I don't really need the mop attachment so ill test it out for now. I dropped 2 stars based on the fact that it is missing those items.

This is our second bobsweep. We had the pet hair for three years and when we saw another mapping robot at my cousin's house we really liked the features so we decided to upgrade. We got in touch with customer service and spoke with Adam who was wonderful. Long story short we traded our old bob in and got this one at a very reasonable price. Man this one is even better than we expected. Flawless mapping and the options to precisely define which area to avoid or which one to do more. The suction is great(but so was our original bob's). This is more quiet and lower profile so it fits under the sofa where our first bob got stuck on. We've been running this for nearly five months now and never had issues but we also know that the service is great if you need them based on the interaction we had with them over the years.

I could not get it to start so i had to return it.

Works great! Love the mapping options.

The vacuum is great so far. Have not used the mop function yet.

Mapping is somewhat challenging

Great sweeper. Easy to set up and use