I was super excited to get a good deal on this vacuum and loved the green color, but everything about the vacuum was a disappointment. We have a golden retriever and her hair gets caught in every part of the brush and front wheel. It always gets stuck on the fringes of our rug and dies because it's not smart enough to back up or otherwise get unstuck and go back to charge, but it doesn't have a problem doing that if I manually tell it to charge via the app (and it somehow magically frees itself). The map function is awful and the no-go zones are practically useless because you have to draw a huge box that covers far more area than you want to block off. Returning and getting another Shark like my self-emptying upstairs robot vacuum for the carpeted areas.

bOb is doing great, vacuuming and mopping. I was a little disappointed in my first one having several issues. I reached out to bObsweep customer service team who helped me return and exchange for a brand new one. I have no complaints and love the bobsweep

We had a robotic vacuum cleaner for about 5 years. But, like me, it was starting to show its age. When you take into account it had no mapping, no app, no mopping ability, plus it was falling apart so it's time to buy a new one. I went to Sam's club.com and after doing a bunch of research I found this Bob pets hair robotic cleaner. It add navigation an app it mapped you could program it and you can mop with it. I ordered it through Sam's Club, and got it in a few days. I plugged it in no lights came on but I just assumed it need to be charged. So the next morning when it was still dead I rode into customer service. Very quickly I heard from Ruby she suggested that I try a few things reconnecting the battery and ask me for some model information. I sent her the information took the battery out reconnected it and sure enough everything lit up. I let it charge for a few hours did the app and started mapping it. We were all amazed at watching the app and watching it map everything out. I'm sorry but we get easily amused. LOL I heard back from Ruby as I didn't send her all the information she needed so I told her that I got it running and thanked her. The next day I got another check in from Ruby just to make sure everything was running okay I was blown away by the customer service. It's only been a few days but I can tell you it sure is a big Improvement over previous vacuum that was 5 years old. I highly recommend the bobsweep because I'm not only the product but customer service that I got from Ruby!

 Kristie Ristow Nov 10, 2023, 3:29 AM PST I have him scheduled to run in the middle of the night so when I get up, I enjoy checking to see how much cat fur he has picked up. I also like using the app to send Bob to any areas specifically that I want cleaned. For example, when using the mop attachment, I send him to clean only the kitchen and bathroom. You can also mark areas on the map using the app so he doesn't go to any areas where he repeatedly gets stuck. Using Bob is a great way to keep the house clean if you have pets. 

I glad that I brought this, it does amazing jobs then I ever expected. It can reach wherever I can not access to. My house tremendously clean, because it does all the vacuum for me, and way more quiet than the regular vacuum. So every night it do all the cleaning for me quietly without waking up my husband. The price is worth every penny.

Got a bobSweep for Christmas 24'. Life changing. My only complaint is ours is not the pet hair model. Hard to believe there COULD be a better model! We have rug, tile, and LVF. Every type of floor is cleaned so we'll it appears it was wet mopped.

Very week vacuum for pet hair and human hair. Offen stuck. Need alot attention

App is pretty useless but it was on sale and works well

Money well spent. We turn it on when we go to bed and we wake up to clean floors. Has saves me time in my everyday chores.

Really great product, amazing time saver. Love that rooms can be mapped and vac strength can be adjusted.