I bought this product to be able to clean up the dog hair before I get home with the grand kids. It does a great job and was easy to set-up and use. When I had an issue with the LiDar sensor, I contacted the BoBSweep support team and they responded very quickly with troubleshooting and extra support to get BoB back up and running great. The Customer support team is amazing, which makes owning this product very worthwhile.

This thing makes me so mad. I've been trying for 2 days to get it connected to Wi-Fi via the app. I didn't realize when I bought it that it's not compatible with 5 ghz internet. Unfortunately, Spectrum joins the 5 ghz and 2.4 ghz bands so I can't specify to the vacuum which it should join and just using the main one, the connection fails every time. It's like it's only seeing the 5 ghz band. The one work around I saw online was to move away from your router so the 5 ghz signal drops off. I took both my phone and vacuum outside my apartment. I verified in my phone settings that I was indeed switched to the 2.4 ghz band, but the connection still failed several times. The robot "speaks" and says "WiFi found..connecting" but then seconds later says "connection failed". I believe I saw that you can use the vacuum without the app, but the features available there make it worth spending several hundred dollars for it in my opinion. There's so many people that say they love this thing, so I submitted a ticket to their customer service and we'll see. But I'm about ready to just ship it back.

I have a large 2 story home with all hard floors and have been wanting one of these vacuums for years. My husband kept telling me “They don’t work”! So, a couple of months ago, Sam’s Club had this one on sale for $199. However, I had never heard of the brand Bob Sweep. But at this price what did I have to lose. The only regret is I wish I had bought an additional one for the second floor. I program BOB every other day for 5:00 AM and when I arise my tile floors are so much cleaner than before.

I am disabled and cannot vacuum my house so I was left waiting until I had someone over to help me. I was always frustrated that the carpet and kitchen floor always looked dirty whenever anyone came over. I got my Bob and I am IN LOVE. I love running Bob, he does a good job and keeps my home looking fresh. I highly recommend one of these for anyone with a disability that makes it hard for them to get around.

The vacuum worked great for about two months, but that was it. After that, the battery died on the unit, and once that was replaced, it would keep giving constant errors. To top it off, it would not reconnect to Wi-Fi after replacing the battery. The app has no general structure and you have very little control within the app. Support was not easily accessible and took longer to handle things. Certainly not worth the price.

This was purchased to replace another robot vac that died. After using this one for a couple of months, it does a much better job of cleaning than the old one did. We have 3 long-haired Chihuahuas, and this vac does a good job keeping up with the dog hair. It is quieter than our old unit. The mapping function works well so it knows where it has been and where it is not supposed to go.

Horrible they aent me the wrong item 2 times

Very week vacuum for pet hair and human hair. Offen stuck. Need alot attention

App is pretty useless but it was on sale and works well

bObsweep is getting the job done. I no longer have to sweep dog hair twice a day. It’s a real timesaver.