Steamer functions well, and I’m sure it is engineered to a higher standard than the competition. But! The hose not being able to detach from the unit is a real miss… pain for filling, pain for storing, more prone to fail. The cord wrapping up underneath is another flop. It’s awkward to wrap and unwrap because you must flip the machine upside down to see what you’re doing. Pain. The time it takes to heat up is about 15 mins not the advertised 8 mins. I’m sure the 2.0 version will address these annoying misses, at that time it will be a 5 star machine. So close to a home run. The machine dose preform well and is light years ahead of anything from Wuhan, alibaba/Amazon, or tictok.

The double arm attachments feel weak when going left to right and when I have to unscrew the tank to release steam after a cleaning it's a bit difficult and dangerous. Other than that I've told everyone I know to get one of these. Best investment, were already talking about getting the model up in a few years. It's done grease in the kitchen, poop from a mattress, all my tile and hardwood, the burnt bottom of the oven, mirrors windows and rugs.

This has been a very useful purchase. I bought a refurbished machine to save a bit of money and it looked completely new to me. I've steam more items than I ever thought possible! Like others, I wish it had a water level window as well as an easier place to wind the cord. I never wind it underneath as suggested; its too awkward. I also would like to have some sort of mechanical handle to change the steaming/scrubbing angle at times.

I LOVE this company! And this product. The Dupray steamer really shifted the way I clean my house and I know I have a much cleaner home because of it. When I accidentally left it on all night and it leaked, they honored the warranty and sent me a new machine. Not too many companies in this day and age that have such integrity. It was my error that caused the disfunction. The tune around was super fast and Tayah was THE BEST person to work with. I will be purchasing these steamers as weeding gifts, for sure.

I purchased this about 3 years ago to clean smoke stains off of walls and cabinetry. Worked amazingly well! I now use it on my white tile floors (3 dogs in the house) and bathrooms. This is the 4th product I've tried on our floors and the only one that actually cleans them!

Bought this on sale. I wasn't fully committed to the purchase, because I couldn't imagine it would be as useful as it appeared to be in the description. I've had numerous steam cleaners in the past that have been fine, did their job, but nothing great. I have to say, this steam cleaner is absolutely fantastic. I am beyond happy with it. I've used it on hard wood floors, porcelain tile, my sofa, and a window so far. It is amazing. Easy to use and cleans like nothing I've used before. So glad I bought it. One of my best purchases in a long time. It deserves more than 5 stars in my opinion.

I bought this machine last month very happy about working very good and super clean!!

Product is okay. Attachments are helpful. Just no sensor to indicate water level is a con.

Very pleased with the performance steam cleaner. Cleans floors great.

Omg I love it