We understand how frustrating it is when a razor isn't cutting effectively, this is certainly not the experience we aim to provide. We would like to rectify this situation for you. Please contact us directly at 1-800-445-5388 so we can learn more about this issue and work towards a solution.

Thank you for your honest feedback regarding the Gillette Labs with Exfoliating Bar. We&#39;re genuinely sorry to hear that it didn&#39;t meet your expectations, especially compared to your older Fusion 5, and that you found issues with the blade cartridge change and the storage stand.<br /><br />We appreciate you taking the time to share your concerns, as this information is valuable to us in our continuous efforts to improve our products.<br /><br />If you&#39;d like to discuss your experience in more detail or have any further questions, please don&#39;t hesitate to contact Gillette directly at 1-800-445-5388.

Thank you for taking the time to share your experience with the GilletteLabs Exfoliating Bar. We’re truly sorry to hear that you had a negative experience with the razor blades, including the discomfort you experienced. Your safety and satisfaction are our top priorities, and it’s concerning to hear that the blades did not perform as expected. We appreciate your feedback, as it helps us improve our products. To address your concerns, we encourage you to reach out to our customer service team. You can contact us at 800-445-5388, and we will be happy to assist you. Thank you for your understanding, and we hope to resolve this matter for you.