Customer reviews for GilletteLabs Men's Exfoliating Razor, 5 Blade, Handle + 8 Cartridges forCustomer photos









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The best so far!
I bought it a year and a half ago and I'm very satisfied. It gives me the best shave I've ever had, and I've tried everything. The cartridges last much longer than the Mach3, Fusion5, and Proglide. And the blades cut closest to the skin. Compared to the Philips razor, this is much better.
Great shave and good grip, just a bit pricey on re
[This review was collected as part of a promotion.] Pretty solid razor. The handle feels good and the exfoliating bar actually makes the shave smoother than I expected. It’s easy to use and doesn’t slip, even when wet. The only downside is that the refills are a little pricey, but overall, it works really well.
GilletteLabs Total Failure
Both the regular GilletteLabs and the heated version are a complete failure. The quality is simply not there. The razor looks fancy, but the moment you pick it up, it feels cheap and unstable. The handle rattles, the construction is weak, and it gives the impression of a low-grade product hiding behind premium marketing. The heated model is even worse — heavy, awkward, and absolutely pointless. The so-called “innovation” adds nothing to the shaving experience. There’s no vibration, no precision, and no comfort. Meanwhile, the Gillette Fusion5 ProGlide Power stands in a completely different league. It’s solid, perfectly built, and feels premium in every detail. The vibration helps cut through thick stubble effortlessly, delivering a smooth, clean, and irritation-free shave every single time. Nothing rattles, nothing feels cheap — just top quality and performance. In short, both GilletteLabs razors are overhyped and overpriced disappointments. Fusion5 ProGlide Power remains the real standard of quality and the only one worth buying.
Thank you for your detailed feedback on the GilletteLabs Razors. We're truly sorry to hear that both the regular and heated models did not meet your expectations and that you found the quality lacking. Your insights regarding the construction and performance are invaluable, and we appreciate your comparison with the Fusion5 ProGlide Power. We will share your comments with our product team for review. If you have further questions or need assistance, please reach out to our support team at 1-(800) 445-5388. We're here to help!
Easy shaving
[This review was collected as part of a promotion.] This razor is a game-changer! The exfoliating bar really makes a difference—it gently preps the skin before the blades glide through, giving me one of the smoothest and cleanest shaves I’ve ever had. It feels effortless, no tugging or irritation, and it definitely cuts down on razor bumps. The handle feels premium, well-balanced, and comfortable to hold. I also love that it comes with a wall holder—it keeps things neat and within reach. Overall, it’s a sleek, effective, and innovative razor that delivers on its promise.
Not very good
Maybe I received defective blade cartridges, but I did not like shaving with this razor. It did not give me a close or comfortable shave. Sheving with the first cartridge felt like shaving with a half dull blade, so I tried another cartridge; same result. I have been using the Mach 3 cartridges for many years and they privide a far more comfortable and closer shave for me.
Thank you for sharing your experience with the GilletteLabs Razor with Exfoliating Bar. We’re genuinely sorry to hear that you did not find it to be a comfortable or effective option for your shaving needs. It’s understandable how disappointing it can be to expect a close shave and not achieve the results you’re used to. We appreciate you trying multiple cartridges, and we regret that they didn’t meet your expectations compared to the Mach 3 cartridges you’ve relied on for years. Your feedback is invaluable to us, and we want to ensure we address your concerns. If you would like to discuss your experience further or if there’s anything we can do to assist you, please reach out to us at (800) 445-5388. We’re here to listen and help in any way we can. Thank you again for your input!
A Disappointed 30-Year Gillette Customer
I've been a loyal Gillette customer for over three decades. I started with their basic razors Sensor when I first began shaving, moved to the Mach 3 then Fusion when it launched, and have been happily stocking up on Proglide Proshield for years. These were solid, reliable products that did exactly what they were supposed to do: deliver a close, comfortable shave. Then came GilletteLabs with the "exfoliating bar," and I'm beyond disappointed. This product perfectly represents what's wrong with Gillette's current direction. Instead of focusing on what made them great—making exceptional razors that simply work—they're pushing unnecessary gimmicks that nobody asked for. I've been getting perfectly smooth shaves for 30 years without needing my razor to exfoliate for me. Let's be clear: this razor costs more than the Proglide Proshield, yet it performs worse. The shave isn't as close, the cartridges probably will not last as long, and the exfoliating bar feels like a marketing gimmick that adds bulk without adding value. It's painfully obvious this "innovation" exists primarily to justify a higher price point, not to improve the shaving experience. I can't help but suspect these products are designed by executives and consultants who probably don't even shave regularly themselves. If they did, they'd know that what customers want is simple: sharp blades, good lubrication, a comfortable handle, and a reasonable price. We don't need "heated razors," "exfoliating bars," or whatever gimmick comes next. For over a century, Gillette built its reputation on one thing: making the best shaving razors in the world. The Proglide Proshield was proof that they still knew how to do that. Why abandon what works? Why not invest in making those proven products better and more affordable instead of chasing gimmicks? I genuinely hope Gillette returns to its roots. Until then, I'll be sticking with my stockpile of Proshield cartridges and seriously considering whether my next purchase will be from a competitor who still understands that sometimes the best innovation is perfecting the basics.
Hello Nashwan, Thank you for your detailed feedback on the GilletteLabs with Exfoliating Bar Razor. We sincerely apologize for your disappointment, especially after being a loyal Gillette customer for over 30 years. Your insights about the performance and value of our products are invaluable and we take your concerns seriously. In fact, these comments will be shared with our product team as we strive to improve and meet our customers' expectations. If you have further questions or need assistance, please reach out to our support team at 1-(800) 445-5388. We're here to help!
Amazing product
[This review was collected as part of a promotion.] My experience with this Gillette razor has been simply exceptional. From the first use, I noticed an abysmal difference compared to other brands. Its advanced multi-blade technology and flexible pivot head adapt perfectly to every contour of the face, guaranteeing an incredibly flush shave without any irritation. The ergonomic handle with excellent grip provides superior control, and the durability of its cartridges completely justifies the investment. In addition, its elegant base is not only practical to keep it dry and in good condition, but it looks fantastic in the bathroom. It is, without a doubt, the best ally for a perfect shave and with professional results at home.
The Gillette Labs shaver - a "Painful" disappointm
I've always been using Gillette Products for several decades now - and still do. My beard is one that could be classified as heavy, meaning the follicles are like thick barbed wire. I've been using a variety of Gillette shavers, and my favorite two are the two-bladed Skin Guard, and the 5 bladed Pro Glide. Both render very close, yet very smooth shaves. And I can use each for up to two weeks with little to no irritation before I move to new blades. Because of my thick hair/beard, I kept reading about this Gillette Labs Razor, and it certainly piqued my curiosity. So I took a chance and ordered it, and I was anxiously awaiting its arrival. When it did arrive, and it came time for me to shave, that's when the total disappointment (and pain) set into place. This Gillette Labs blade system is designed to shave really close. Problem is that it tries to shave so close, that it totally irritates the skin (well at least in my case). I shave my head every other day, and although I'm very careful - shaving in the shower with hot water and a skin sensitive shaving cream - the end result with the Gillette Labs blade was a heavy scrapping, resulting in quite a bit of skin irritation. My entire head burned when I was finished, and I was not applying pressure to the blade at all. When I stepped out of the shower, my entire noggin was bright red with irritation - I couldn't believe it, thus my sincere disappointment. I just couldn't believe that this product caused so much discomfort and irritation. So I'm going back to my Skin Guard (Skin Saver), along with the wonderful Pro Glide blades. I'm in disbelief at how much discomfort this Gillette Labs system caused to my skin. So in the end, this was an entire waste of money for me, and now I'm stuck with the shaver, stand, and 4 blades that I will not be using. I wonder if I can return it for a refund? Not recommended at all.
Thank you for your detailed feedback on the GilletteLabs Men's Exfoliating Razor. We're truly sorry to hear about your disappointing experience and the irritation you faced. It's concerning to learn that this razor did not meet your expectations, especially given your experience with other models. Your comfort is important to us and we appreciate your long-standing loyalty to Gillette products. Your comments will be shared with our product team for review as we strive to improve our offerings. Regarding your question about returning the product, we recommend reaching out to our Gillette support team at 1-(800) 445-5388. <br />We're here to help!
Great
[This review was collected as part of a promotion.] Smooth and great shave. I love the price point as well. I love the design and fit in my hand. It is something I didn't even know I was missing now I won't use anything else.
Gest shave ever
Was very sceptical at first, but it is the best shave I have ever had. I cant beleive how close and smooth it left, i cant feel any stubble after. I hope it works for everyone else this well