Hey Gary! Thanks for telling us about your experience using your LG Range. We're glad to hear that you're enjoying most of it so far! Getting the perfect meals with the help of the convection oven is paramount, so we'd love to help. If your dishes burn or become dried out during cooking, it's possible that the selected settings, cookware, or rack positions are affecting this. To get started with getting the most out of your oven when cooking, we recommend checking out page 36 of your owner's manual. You can find your owner's manual online at https://www.lg.com/us/support/product/lg-LSEL6333F.ORSLLGA under Manuals & Documents. If you still need help, get in touch with us on social media @LGUSSupport with your model number and contact info. We'll gladly continue helping out! *Joseph

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Range (LSEL6333F) model is a perfect fit for your kitchen. This model stands out with its sleek blue‑interior oven, which enhances visibility and adds a premium touch, and the additional cooktop burner gives you more flexibility for multitasking and preparing meals with ease. Its ProBake Convection and Air Fry capabilities also help deliver even, efficient cooking performance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi there. We appreciate you bringing this issue with your LG range to our attention. Safety is of utmost importance to us, and we understand the potential risks associated with overly sensitive burner knobs. Your feedback helps us identify areas for improvement in our product design and functionality. Should you have further concerns, please don't hesitate to contact our specialized social media team @LGUSSupport. -Cazz

Thank you for supporting LG. We would like to assist you with your LG range. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly

Hey Pam. Thanks for your feedback on your new LG range! We're so glad to hear it's outperforming your previous range. With its advanced features and energy efficiency, it's designed to elevate your cooking experience. We're confident this range will continue to impress you for many years! ​For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your kitchen!​​ ^David