Hi, Juan. Thanks for letting us know about what’s happening with your LG Range. We appreciate you sharing that the burners aren’t working, and we understand how important it is for your LG unit to function properly so you can cook without interruption. Your experience reaching out for help is also valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your burner‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG range troubleshooting: https://www.lg.com/us/support/help-library/lg-gas-and-electric-ranges-cook-top-burners-or-eyes-not-working--20152322770076 ^James

Hi, Jerskine. Thank you for sharing your feedback with us regarding your LG LSEL6337F Range. We always aim to provide highly reliable appliances for your home, and we want to help ensure your cooktop elements operate exactly as expected. When burners exhibit inconsistent behavior, it is often helpful to ensure the control surface and knobs are clean and free of any moisture or residue that could interfere with the electronic ignition or touch sensors. You can explore additional detailed steps to ensure proper function by visiting our resource link at https://www.lg.com/us/support/help-library/lg-range-why-wont-my-burner-light--20153104499826 for assistance. If the elements continue to activate incorrectly, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can investigate this further and help find a proper resolution. ^James

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6423PWW4D `Tanisha

Hi, Wally! We’re glad to hear your LG Stove has been a great addition to your kitchen. It’s always wonderful when a new appliance delivers exactly what you’re hoping for. Thanks for sharing your positive experience with us! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James