Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 4,351-4,360 of 5,057 reviews
Jun 25, 2018
Reviewer name: B
5 out of 5 stars
5 out of 5 stars review

I like but wish I knew they had the pet pro

I really wanted to upgrade to pet pro because I have pets. They would not let me. I wish I would have known before I purchased the regular. I do like it but it is very difficult to remove pet hair

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 3, 2020
Reviewer name: Riley's mom
5 out of 5 stars
5 out of 5 stars review

I absolutely love my new Bissell crosswave! Best ever!

Love how fast the dry time is compared to old fashioned mopping. Gets more dirt up than my shop vac for hardwood floors! I pre vacuum first and was just amazed at how much this cleaned my floors! In love with my new crosswave!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jun 13, 2021
Reviewer name: SE
1 out of 5 stars
1 out of 5 stars review

I am so disappointed!

This product left my hardwood and tile flooring looking worse than before I used it. It just smeared the dirt and now wet dirt all over. Streaks everywhere, floor still dirty. I am not one to complain but this is really disappointing.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

It sounds like your CrossWave was clogged. These troubleshooting steps will restore the suction to your machine and improve your cleaning results: https://support.bissell.com/app/answers/detail/a_id/3837

Nov 21, 2017
Reviewer name: Iris
5 out of 5 stars
5 out of 5 stars review

I am completely satisfied with this product.

I Love my CrossWave, it is light weight to use, has a pivoting head which also makes it easier to use and really cleans my floors well. I have not used it on carpet yet but it works terrific on tile and vinyl floors.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 22, 2016
Reviewer name: Sheltongenie
5 out of 5 stars
5 out of 5 stars review

Time saver

It works great. I love it. There are a few places I can't use it - like between my toilet and tub because it won't fit, but for everywhere else it is really easy and fast. I want to get one for my adult daughter now. Works great for pet hair, too.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 4, 2021
Reviewer name: CH
1 out of 5 stars
1 out of 5 stars review

Do not buy

I used this for hardwood and area rug cleaning. It has very little suction. It would not pick up dirt It would just push it around like a broom. Very disappointed

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

You should have great suction with your CrossWave! These quick troubleshooting steps will help get your machine working properly: https://support.bissell.com/app/answers/detail/a_id/3836 If you're still having trouble, we're happy to assist you. Please call us at 1-800-237-7691 so we can help!

Feb 9, 2020
Reviewer name: Dmkelsch
5 out of 5 stars
5 out of 5 stars review

So glad we bought this!

OMG I love it. Perfect timing as we have a baby who is crawling and doing baby led weaning. Floors get cleaned daily and I love that I am sweeping and mopping at the same time!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 15, 2016
Reviewer name: dude
5 out of 5 stars
5 out of 5 stars review

my wife's new love

my wife is so happy with her new crosswave....she now thinks I walk on water.....she says it's very easy to use and she loves it....she would recommend it for anyone....thanks bissell

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 1, 2020
Reviewer name: Michele
4 out of 5 stars
4 out of 5 stars review

Very convenient

As a mom of 2 very active kids and 3 dogs, my floors get dirty quickly. I bought this floor cleaner to help me get through the "between" times when my house keeper comes to clean. It is very convenient, however not as powerful as a regular mop.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Feb 12, 2018
Reviewer name: Di
5 out of 5 stars
5 out of 5 stars review

I would definitely purchase this product again,

Much easier and much cleaner than with a mop. Dries very quickly. Very smooth operation. I have been dealing with some back problems and needed to make adjustments in the cleaning methods I use. This cleaner fits the bill perfectly.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514