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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 4,251-4,260 of 5,057 reviews
Jun 9, 2020
Reviewer name: elliep543
5 out of 5 stars
5 out of 5 stars review

Totally worth it!

Very satisfied with my purchase! Bought this a few weeks ago after seeing this on Tik Tok. Super excited that it came with all of the extra brushes and cleanser! Would totally recommend to a friend.

Helpful?6PF0O5RKLMMF16013100514
Jul 22, 2024
Reviewer name: Eltrain
1 out of 5 stars
1 out of 5 stars review

I wouldn't even give it a 1 star!

[This review was collected as part of a promotion.] This vacuum won't even suck up the water it puts out, just pushes it around on the floor forever unless you have all day. Don't waste your time or money.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Eltrain. You should have great suction power with your CrossWave. Please follow these helpful troubleshooting steps to get your machine working properly: https://support.bissell.com/app/answers/detail/a_id/4397/ If you still have trouble, we're here to help you at support.bissell.com.

Feb 28, 2018
Reviewer name: Lauren
5 out of 5 stars
5 out of 5 stars review

Meets all my expectations

This product saves me so much time. It mops and vaccums at the same time saving me that extra step. As a mom of three small kiddies this is huge for me!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 1, 2023
Reviewer name: Duffy
3 out of 5 stars
3 out of 5 stars review

The fresh water tank lid will stay in the port

[This review was collected as part of a promotion.] After 5 uses the fresh water tank cap stayed in the port. Can't remove it after many suggestions from other owners. Great when it worked.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

You have a warranty with BISSELL, Duffy! We can help with your CrossWave at support.bissell.com.

Mar 31, 2019
Reviewer name: LORRIE
4 out of 5 stars
4 out of 5 stars review

It was worth it.

Works great and cleans well. Happy with this purchase. The only thing I wish, is that it would have one side that would go under the edge of cabinet or next to trim. It is still worth the ease and control.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Apr 29, 2018
Reviewer name: Jan the dog lady
5 out of 5 stars
5 out of 5 stars review

I LOVE this product!!!!!

I have four dogs, two of whom are still puppies. I also have tile floors, and live in Florida, where the outside is very sandy. I I hate to mop. I am so pleased With this product I hope the person who developed this got a huge raise!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 31, 2019
Reviewer name: Kat
2 out of 5 stars
2 out of 5 stars review

Good product, but some parts are shoddily made.

Some parts are really not durable. The filter doesn't hold up very long with cleaning per instructions and our clean water tank cap broke with 1-2x per week use within a month.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear about the clean tank cap breaking, Kat - give us a call and we'd be happy to send a new part. 1-800-237-7691.

Apr 14, 2024
Reviewer name: Jp
1 out of 5 stars
1 out of 5 stars review

Clean water receptacle cheaply made

[This review was collected as part of a promotion.] Although I love the way this CrossWave works, I've had to replace the clean water receptacle twice now. Very cheaply made. I'm moving on to a hoover

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Jp. We'll share your feedback with our quality team, but please reach out to us in the future if we can ever help under your warranty at support.bissell.com.

Jun 17, 2017
Reviewer name: Oliver
5 out of 5 stars
5 out of 5 stars review

Wonderful product

I have large areas of both tile and laminate. I can't begin to tell you how the cross wave has changed the time and effort needed to keep these areas clean. Love, love this machine.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Feb 17, 2017
Reviewer name: aj
2 out of 5 stars
2 out of 5 stars review

this product is a pain to clean

I do not think it is worth the money I received it for Christmas it is very nasty to clean and if you don't go with the grain on hardwood floors it leaves streaks.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Thanks for the feedback, AJ - Have you had a chance to use the self cleaning tray with the cleaner? It should help to make cleaning the machine a breeze! This quick video shows how to use it: https://www.youtube.com/watch?v=RTXi9VFWZWs