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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)
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Showing 4,201-4,210 of 5,057 reviews
Nov 20, 2016
MsMel10
5 out of 5 stars review

So easy!! I look forward to mopping!

This product is wonderful! There's no strain on bending and it's jaw-dropping at how much better it cleans. I love a clean house. I catch my husband even using it. It's great! Thank you Bissell.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 29, 2016
Dee
1 out of 5 stars review

Broke 1st time

It worked great for a few minutes. Then it wouldn't turn off. I unplugged it, and when I plugged it back in it would not turn on. We paid a lot of money for a poorly made piece of junk.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no! It sounds like the handle may not be fully installed. Try removing the handle and placing it back in the machine, that should ensure the connection is correct for the power button. This video at the 30 second mark shows how: https://www.bissell.com/crosswave-all-in-one-multi-surface-cleaner-1785/crosswave-no-power?cid=ccsocial2107

Dec 5, 2016
Lil Bear
5 out of 5 stars review

Best House Cleaning Tool Ever!

The CrossWave is a total time saver. It sweeps, vacuums, and cleans all at the same time. I love this machine! Best purchase I have made in a long time!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 18, 2021
ECS
2 out of 5 stars review

Dissapointed

[This review was collected as part of a promotion.] This does not have enough power to suck up the dirty cleaner out of a short pile rug. It discharges the cleaner and there it stays in the rug. It does work ok except fire pine needles.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear you're disappointed, but we'd love to help troubleshoot any issues you're having with the CrossWave. Please contact us at https://support.bissell.com/

Jun 5, 2019
Just sayin
1 out of 5 stars review

streaks

Leaves streaks and marks on my laminate! OK for my tile. I have to vacuum before I use on my rugs, then I clean with cleaning solution. Not very helpful. I'm sorry.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Oh no, we're sorry to hear this! Here's a video to help with streaking: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/removing-streaks-how-to-videos-crosswave Please feel free to call us anytime if we can help with your CrossWave - 800-237-7691.

Dec 3, 2019
Greatproduct
5 out of 5 stars review

A Must-Have Product!

We are very happy with it! Great product. We have 8 people living in our house with pets and love how quick and easy it is to use. It sweeps and mops at the same time and doesn't streak.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514
Mar 13, 2022
Mamabear
5 out of 5 stars review

I would recommend

I would recommend this to anyone. We purchased this today and I used it today. It worked like a champ. It left a few streaks in the floor, but when it dried up, I could not tell that I even had them. It has to dry up first of course. Great product.

Helpful?6PF0O5RKLMMF16013100514
Jan 12, 2018
Don
5 out of 5 stars review

Great machine

I have 4 dogs and this machine keeps up with them and more. Vacuums up hair, cleans up accidents and washes the floor all at once. I've waited for something like this for years and Bissell has delivered big time. I highly recommend.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 3, 2016
CameL16
5 out of 5 stars review

This cleaner is easy to use.

Just received my CrossWave this week and I love it! So easy to use and clean afterwards. My area rugs never looked so good. Great on laminate floors, too.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 28, 2019
Retired
5 out of 5 stars review

Made my life easier

My daughter bought this snd had raved about. So I purchased one for myself. You get to vaccum and wash the floor all in one sweep. It certainly made my cleaning my floors a lot easier. I highly reccomend it to everyone.

Review from walmart.com
Helpful?6PF0O5RKLMMF16013100514