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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Showing 411-420 of 5,057 reviews
Feb 10, 2020
Virginia
5 out of 5 stars review

Verified Purchase

I would buy this product again and again.

[This review was collected as part of a promotion.] This is not my first Bissell floor cleaner. In fact, this one is for my sister, who tried mine and immediately asked me to order her one. I've lent it to friends who have pets and they fall in love with the machine, even as they hate how DIRTY the water is.

Review from BISSELL Homecare
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Mar 9, 2018
Zenaida
1 out of 5 stars review

Verified Purchase

NOT recommended. Does not work as described!

This is only the second time I have used the vacuum and it does NOT work as described! I have vynil floors and since my cat sheds, I pre sweep the whole house. I do it so the vacuum won't get clogged. If there is a spot on the floor, I have to go over and over and still does not come out. This leads me to get down and scrub the spot out myself. If I leave it standing for a minute, it leaves a muddy puddle on the floor. So now I have to sit it in a towel whenever I stop. I thought buying this expensive vacuum would save me time, but in fact, I have to pre sweep and mop myself. I would like to return it, I still have the box. It's terrible!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear this Zenaida - Your CrossWave should have no trouble removing a stain from your hard floors. If it is leaving mud when left standing, we may need to clean the brushes and front nozzle. Using the easy clean storage tray will help with this. This quick video will show you how to use it: https://www.bissell.com/bissell-crosswave-multi-surface-wet-dry-vac-1785/crosswave-easy-clean-storage-tray?cid=ccsocial2107

Nov 23, 2022
Kat Lady
5 out of 5 stars review

Verified Purchase

Purrfect Machine

[This review was collected as part of a promotion.] I did not think my floors were so dirty until I used this machine. It's amazing the dirt and hair that it picks up! I volunteer at a cat sanctuary and this was where I first used the Crosswave and had to have it for my home. Everyone at the cat sanctuary is purchasing this. You can go from floor to carpet or area rug all in one use! It's truly amazing and leaves everything clean (and I mean CLEAN) and fresh smelling.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
May 26, 2020
Stanley
1 out of 5 stars review

Verified Purchase

Product Didn't Meet Expectations

[This review was collected as part of a promotion.] Concept is pretty cool but the product didn't meet expectations. Vacuum suction power is very minimal and the cleaning liquid was extruding out of the unit after it's been in use for a short period of time. It would suck up the excess fluid. I'm returning it for a full refund.

Review from BISSELL Homecare
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May 20, 2019
Lakehousegirl
5 out of 5 stars review

Verified Purchase

Best floor cleaner ever

I am an elderly person and needed a floor cleaner that would help me clean the floors and make my life easier. Well this one really works great. It is light weight and cleans better than any floor cleaner I ever had. I does it all in one step. It vacuums and mops all at one swipe. It dries the floor with another swipe. Really amazed at how it works and does a great job. So glad I got this Bissell Crosswave.

Helpful?6PF0O5RKLMMF16013100514
Apr 20, 2018
Melissa
5 out of 5 stars review

Verified Purchase

Greatest gift to myself

[This review was collected as part of a promotion.] I have two cats in my house that seem to create little fur ball versions of themselves EVERYWHERE, and leave little paw prints all over my hardwood floors after they've stuck their paws in there water bowls. I cannot explain what a present this was to give to myself at the ripe age of 30. I was excited when it arrived in the mail and immediately told thats cats it would be there worst enemy. I use it weekly to try and erase any evidence two little creatures that mooch off my hard work live here and it works wonders! Picks up whatever I'm too lazy to pick up by hand and it's so easy to clean.

Review from BISSELL Homecare
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Jul 27, 2020
Christine
5 out of 5 stars review

Verified Purchase

Yes I would buy again

[This review was collected as part of a promotion.] I like my cross wave because it did exactly what was advertised. My kitchen floor felt very clean under my feet after using the cross wave . My living room rug also looks fantastic! It's easy to clean after each use. We are a family with a dog, a cat and two birds. The cross wave also picked up the animal fur and feathers. I am very satisfied. The the rig and floors smell nice too!

Review from BISSELL Homecare
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Mar 18, 2018
Kimberly
5 out of 5 stars review

Verified Purchase

I would definitely buy this product again and again.

[This review was collected as part of a promotion.] I love this all in one vacuum/mop. It sucked up more dirt after I had already steam mopped with a different product. The cross wave is easy and convenient to use I want to buy a second one for our office.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jul 2, 2020
Britney
5 out of 5 stars review

Verified Purchase

Love it despite the clean up

[This review was collected as part of a promotion.] Love this cleaner! My floors have never looked better! I will say the clean up of the product after use is a little time consuming (like more than just dumping a tray out), but the amount of gunk you see and know your floors are clean- it's worth it! I highly recommend!

Review from BISSELL Homecare
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Nov 8, 2020
Michelle
5 out of 5 stars review

Verified Purchase

Sucks and buffs leaving the floors feeling great to walk on.

I was very skeptical of this vacuum. I was afraid it would leave a lot of water on the floor or not be able to suck up while washing the floor. I am beyond happy with the vacuum. It has great suction and does a wonderful job buffing the floors clean while washing. I clean homes for a living so I'm very familiar with different vacuums, this one is my favorite for everyday use and time saving while doing a really quality job.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514