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Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

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Jan 7, 2024
JH
5 out of 5 stars review

Have used the Bissell Wet Dry Vacs for Years

[This review was collected as part of a promotion.] It is the only brand I will use. I've used it in particular for eliminating pet soil for many years from Berber carpet. Also when selling my house I would frequently spot use while the house was on the market. I had 2 large dogs and sold my home in 12 days. It's amazing how much dirt can be lifted out of your carpet in just a weeks of wear. When you see those results and how easy and quick it is to use, and how it tucks away easily in a small closet, there's no reason to look at other brands.

Review from BISSELL Homecare
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Nov 15, 2019
MeeMaw
1 out of 5 stars review

Great concept, works great, just doesn't work long

My mother initially bought one and loved it. I jumped on board and bought one and my son bought one for his house. We all have tile floors with a few throw rugs around the house. Not one of these three Crosswave's lasted a year. I think it may be a faulty switch as they just stopped turning on. I wouldn't spend the money to try again, but absolutely loved how well it cleaned and the concept of sweeping and mopping at the same time is wonderful, an absolute game changer for our busy lives. I hope they can get this product to last longer!

Review from BISSELL Homecare
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reply from bissellpwr

Oh no! Sorry to hear this, but you have a warranty. Please give us a call so we can help with your CrossWave - 800-237-7691.

Jul 20, 2020
pjrad
5 out of 5 stars review

I Would buy this again

Have all tile in 1350 square foot townhouse. Worked great. Glad to have a corded version as I like to do it all at once... not sure a battery unit would do that. Takes a bit of time, but so nice to get all of that dirty water OFF the floor. Did a nice job on our 3 area rugs. Definitely a great feature.

Review from BISSELL Homecare
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Nov 30, 2019
SPM
3 out of 5 stars review

Works...

I mix bleach in with cleaner to avoid residue otherwise floors will dry sticky. Does work. But then the scrubbing wand always gets hairs stuck to it by defect and I have to slash them with shears. If it had adequate suction, that wouldnt be a problem... must empty dirty water canister twice per soapy water refill or the excess will cause the vacuum to release dirty water onto the floor. Overall a working mop vac, but its heavy, has defects, and is ofherwise amazing if used properly.

Review from walmart.com
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Nov 11, 2016
claudia
5 out of 5 stars review

I heart my Bissell Crosswave

I don't throw a lot of money around on small appliances but the Bissell Crosswave caught my eye. After a major kitchen renovation, and the adoption of two small dogs running in and out from my outdoor terrace in my Brooklyn apartment, well - let's just say my wood floors were in need of some way overdue love. I've tried to scrub them myself, but the combo of workman shoe residue and doggy-doo residue, ugh. Enter the Bissell Crosswave. Putting it together was a snap, read the simple instructions and went to work -- I used the regular head with the wood floor cleaner included in the box. Woah. Let me just say that this machine is humbling when you see the result. which is pretty much immediate. Clean/solution goes out, and it sucks up all the dirt, hair, imbedded everything -- filling the cup with a dark liquid of everything evil on your floor. I did one pass with the solution, and followed up with just plain water - and the dirt just kept coming. My friend came over and asked if I had my floors done. I mean, they are gleaming, not a streak in sight. So. Yeah. Worked on my area rug really well where the dogs play, the Crosswave basically sucked up an entire schnauzer hair sweater that was embedded in that poor rug. LOVE. Easy, fun, effective. Oh, and the whole house smells fresh as can beeeee......

Review from BISSELL Homecare
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Aug 10, 2020
Carol
5 out of 5 stars review

I would buy this product again

I thought I was getting my floors clean by mopping, but was I surprise when I used the CrossWave cleaning machine for the first time and how much the mop was not picking up to clean the floors. I very satisfied that I bought the CrossWave cleaning machine and would purchase another one again.

Review from BISSELL Homecare
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Dec 6, 2018
Wayne from Duette
5 out of 5 stars review

This is one product that actually delivers as promised.

I use this new CrossWave to clean my entire home, tile, wood, vinyl and carpet. I'm impressed with the cleaning power and versatility of this machine. It's noisy, but the way it performs outweighs this con. This is one of a few devices I've purchased that really works as advertised.

Review from BISSELL Homecare
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Mar 5, 2018
Dondon
2 out of 5 stars review

Does not clean good

It cleans multi types of floors and vacuums which is great! However, it does not heat up and therefore it does nothing for hard to clean floors. I had to go back with a rag and scrub parts of my floor...I would rather a steam cleaner but I can't afford both. The steam. Cleaner cleans much better but doesn't vacuum or do carpets.

Review from BISSELL Homecare
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Oct 16, 2022
MLC421
4 out of 5 stars review

Definitely work really well but a couple minor things

[This review was collected as part of a promotion.] First, it does work well. Easy to put together and operate. I like running the wet function across the entire floor and then wait the 5 minute like it says in the instructions before going back and drying vs. going right back over the wet floor to dry immediately. By the time I wet clean the whole floor, it's time to go back and suck up the water anyway. I like how you can switch from hardwood to rug function easily. After I was finished cleaning the floors, it was easy to disassemble and clean. I was amazed at how dirty the water was and how much hair came out. I don't have a pet but I have long hair and there was a big ball of it in there. Here are the minor drawbacks: 1. Be sure to vacuum with a vacuum cleaner first. (Gasp!) Yes, you should do that to pick up any loose dirt, hair, etc. I vacuumed on Friday and got this on Sunday, so I went straight to using it vs running the sweeper. Even though it had only been 2 days, my hair was still wrapped around the brush. So when I cleaned the brush, I spent some time pulling my hair off that was wrapped around it. It wasn't much, but enough for me to kick myself for not vacuuming first with a vacuum cleaner again. 2. It is fairly easy to clean on the stairs but I wish there was a smaller attachment to clean them and go around the edges of the room or a small area rug (I wrestled with the small rug and crosswave). Like others pointed out, there's a small gap between the cleaner and wall. Would be nice to have something to run along there or other small areas to clean. Overall, it is worth the purchase. But remember to clean it afterwards like the instructions say. And if you're not going to take the time to run a vacuum regularly or right before using the crosswave and clean the crosswave after you use it, then this probably isn't for you. It will likely clog and break.

Review from BISSELL Homecare
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Sep 4, 2023
Satisfied user
5 out of 5 stars review

I really love my Bissel Crosswave.

[This review was collected as part of a promotion.] It's great for cleaning my tile floors and runners in my kitchen. I only wish it could get around my toilet bowls. I do use it in the bathroom in the more spacious areas. It always uses clean water on the surface and the area is dry in seconds. I am so happy to pout the dirty water and debris out. It's quick snd easy.

Review from BISSELL Homecare
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