I purchased this hoping to clean my area rugs and wood floors and multi-surface floors throughout my home and it does a wonderful job! I wish I would have bought it last year! My first time finding such a cool product this is a keeper and I will use it for many years to come! Don't hesitate to buy it it's easy to clean and it cleans the floors very, very well.

The good news is it does what it says but the clean-up is disgusting and you have to do it frequently. With dogs and dirt (I do live on farm acreage) after one room the head of the cleaner is gunked up and it leave streaks of mud and crud. And did I say the cleanup is disgusting? The water/solution well is thankfully a separate well for clean water but the liquid and the hair and dirt you clean up collect in the same place so the vacuum needs to be thoroughly cleaned after use (way more work than washing a mop head and way ickier) and the dust cakes because of the moisture, - and I mean it needs to be cleaned after each room - unless you do this 3 times a week and don't have pets or kids - or work outside. Also, no cleaning attachments so if you think you'll get away with just this vacuum, nope... need to purchase one for furniture and window wells. Oh and it is quite heavy, though not a problem for me, not something I would recommend for my mother. All this said, it has a purpose but buy extra filters, rollers, rubber gloves for the clean up and get ready for the extra work you bought this to avoid. Sooooooooooo disappointed.

I read several articles about this machine and it proved itself for itself by itself. It doesn't make any more noise than a normal vacuum cleaner. I've never used it and it didn't find dirt; the end results are carpets and floors are anti covid 19 clean. I bought it before the infection and am totally satisfied with its cleaning abilities. It has an upgrade now which I am considering (cordless) can go further with my satisfaction however I choose not to. Anyone not happy with them are probably not happy with anything. Ijs

Best vacuum on the market. I've been dying to get my hands on one and finally did. It's moping feature is the best thing ever. Takes me half the time to get my floors clean. All one and done. And by the press of a button you can clean rugs and carpets.

Only had a few months and was not impressed. Suction was good. Cleaned okay. Would NOT recommend with dark floors. Left film after mopping every single time. Doesn't work well in areas that may have cat litter on floor neither. Makes a bigger mess. Meh. Avoid the hype.

I have three dogs and over 3000 sq feet of wood floors. I vacuum, sweep and mop every day. I was super excited to unpack this guy as soon as it arrived yesterday. And it was incredible. Usually I go through 4-5 microfiber pads, so cleaning a llittle roller and dumping out the dirty water container was a breeze. It got up all the footprints, didn't leave any streaks, and overall made my life easier. It could be improved - I wish the cord was longer, and it doesn't get into corners or up against baseboards as well as I would like. I may invest in the cordless version if things continue to go well, but for right now, I consider it $199 well spent!

I bought this after seeing many commercials for the cordless version, but after reading the reviews for the cordless version I opted for this corded version and I don't regret it! Wow, my floors are the cleanest that they have been in years! Truly a game-changer when cleaning my floors. Thank you!

10/10! I couldn't be happier with my Bissell CrossWave! It's worth every penny! I have a 110 pound boxer that requires me to use it literally everyday because of all the hair in our house, and it 100% works. My favorite feature is the east clean storage tray! I use it frequently while I use my Bissell CrossWave to clean the brush periodically so I'm not using a dirty brush the whole time. My only complaint is how dirty and gross the tank is to clean out but that only means my nasty floor is now very clean! **I suggest legitimately cleaning out the tank after every use or it'll smell terrible quickly!**

I loved this - with two kids and two dogs it was a great product, but now it turns off immediately after turning it on. I have contacted Bissell and gone through all of the troubleshooting but nothing will make it work. Extremely frustrating to purchase something like this and have it not work.

If anyone can't see results, they aren't using it right!! If you follow the instructions, you will be amazed, just after 1-2 passes you will see how clean your floors could be!! My friends and family joke that I secretly work for bissell because I brag on my crosswave so much! And I only have the very first one that came out! I cannot wait to try a newer model!! I love my crosswave!! I only wish they had a handheld version I could use on countertops and I'd be in cleaning heaven! Lol!