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OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set

So far so good

I bought this bed about 10 days ago and I sleep so good now

I love this bed because it's not cheaply made

It is great!  Have had it a week.  Just as we ordered.  The delivery was great.

serta castleview pillowtop firm queen mattress set

We bought for our adult daughter - the first night she sleep very well in along time.

Very nice

Good bedding set. We are planning on buying another set for the other bedroom next month.

Good bedding set

Bought for my mom who was having back issues.  She loves the mattress is and is doing much better.

Very comfortable - firm but not too firm

we have slept a lot better since using this mattress

very comfortable

I bought this mattress and I'm not at all pleased with it. I did call the customer service number and was told they were not aware of the sinking issue. As I read the comments and reviews again I see that this is an issue. I was allowed to order a replacement item but I am fearful the same thing will happen again. Replacement was ordered 6/28 and I'm still awaiting the replacement.

Mattress sinks in the middle

Great price for this mattress.

The delivery was good but the product was damaged.   After multiple attempts at getting a replacement finally I am able to schedule one. 
Then, i call back because I never received a confirmation email, for them to tell me they have to order the replacement all over again!   Then they inform me another 4-8 weeks.   Now onto the actual product.  We have had it for a total of 3 1/2 weeks.  Its already completely  dipped  from the two of us sleeping in it.   There are very noticeable indents.   We are not Large people, we don't lay on bed for 23 hours of the day.  Overall, i would not recommend.   I am actually considering cancelling the replacement and getting a full refund.

Very noticeable body indents in less than 4 weeks

Even though my "King Koil" mattress was 12 years old, I wasn't looking to buy another mattress just yet. While shopping at Sam's I noticed the great sale on the "Serta Castleview" in the store and went home and went online to do more research. I'm glad I did as you get free "white glove delivery" free when buying the same mattress online. I purchased the firm pillowtop am very pleased with it so far with it. Very comparable to my old "King Koil".