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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,307 ratings3,275 reviews
  1. 5 stars71% (2,353)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 871-880 of 3,275 reviews
Mar 28, 2026
Reviewer name: JOHN
2 out of 5 stars
2 out of 5 stars review

Had to return- poor Samsung support

The picture was nice, the size was great, but 2 months into owning it, the TV kept pausing shows on its own and turning on by itself. Samsung has terrible customer support and was very hard to connect with. Eventually, through forums, I tried every fix in the book (disconnect all phones or devices that may turn it on, remove batteries from remote, turn off ANYNET , and even factory reset). After trying for a month, and closing in on Sam's 90 return policy- it woke my up in the middle of the night for the last time. 2 stars for picture, but what's the point when you have to unplug your tv every night and keep restarting every show you're watching?

Helpful?3CTS2O15ZY1416007408101
reply from Samsung

Hi JOHN,<br /><br />We&#39;re very sorry to hear about your experience. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website to chat live and access manuals or software.<br /><br />~ Samsung Advisor

Apr 20, 2026
Reviewer name: BigDaddyCool724
4 out of 5 stars
4 out of 5 stars review

Great features and easy to setup and use

[This review was collected as part of a promotion.] Excellent brightness, contrast, refresh rate and resolution..Sound is also not bad..Had an issue with earlier model that became spotty and eventually crashed..but this is a much better, newer model..recommend

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 24, 2026
Reviewer name: Josh1977
5 out of 5 stars
5 out of 5 stars review

Awesome Samsung TV

[This review was collected as part of a promotion.] I absolutely love my Samsung TV. The picture is clear and crisp. The colors are vibrant. The sound is out of this world! Plus you get the Samsung channels for free! Highly recomend the Samsung TV. Two thumbs up!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 11, 2026
Reviewer name: Jblades69
5 out of 5 stars
5 out of 5 stars review

Very happy with these smart TVs

[This review was collected as part of a promotion.] These are very nice TVs, I have multiple sizes of this model TV. Crystal clear picture, vivid and bright. Very lightweight and easy to mount. Easy navigation throughout. You could use these for your home or for your business, In fact I have mounted four of them together for a large panel display. Sound is better than most current TVs on the market. Highly recommend.

Review from Samsung US
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Feb 17, 2026
Reviewer name: SteinyFC
5 out of 5 stars
5 out of 5 stars review

Love Samsung Products

[This review was collected as part of a promotion.] Clear, bright, no shadows! The picture on Samsung products is par excellence above all the others. The picture is real looking not film looking. The greens are green and blues blue not like green looking blue! The TV remote is easy to use and very responsive to the touch.

Review from Samsung US
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Apr 5, 2026
Reviewer name: karthicks
5 out of 5 stars
5 out of 5 stars review

The Perfect Hybrid: Part Gaming Monitor, Part Smar

[This review was collected as part of a promotion.] I actually bought this 43" U8000F to use as a secondary gaming monitor and I'm honestly so impressed. The picture is crisp, and the low input lag makes gaming feel really smooth. Plus, having all the Samsung TV options built-in is such a nice bonus for when I just want to relax and watch a show. It's a great 'do-it-all' screen for the price!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 22, 2026
Reviewer name: Eli27
5 out of 5 stars
5 out of 5 stars review

Amazing Tv

[This review was collected as part of a promotion.] The television's brightness was ideal, and I never encountered any issues with it being excessively bright or dim. The refresh rate was exceptional for gaming, as were the resolution, viewing experience, and perfect contrast.

Review from Samsung US
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May 20, 2026
Reviewer name: Purrr
1 out of 5 stars
1 out of 5 stars review

TV has issues connecting to network

[This review was collected as part of a promotion.] I've had this TV for one month. Three times it has not been able to connect to my network so I have had to (per instructions) unplug my at&t fiber box & TV for a minute each & then plug them both back in for the TV to connect. Doing one or the other wouldn't do the trick, I had to do them both together. This was in no way do to my at&t. Returning this TV.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Purrr, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

May 20, 2026
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

My first Samsung 4K Smart TV

[This review was collected as part of a promotion.] I purchased my first Samsung 4K Smart TV and it's better than I ever could have expected. The TV has excellent picture quality. I also bought my first Samsung sound bar with the TV. This brought my entertainment experience to much higher level. I was able to connect my TV to my cable box and my VCR/DVD player with ease. I was able to connect to my WIFI and quickly have access to all my streaming apps. Samsung TV and sound bar were both excellent choices.

Review from Samsung US
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Apr 7, 2026
Reviewer name: Love grands
4 out of 5 stars
4 out of 5 stars review

Great, except...

[This review was collected as part of a promotion.] Really enjoy the TV. Great picture and features. Only negative is that it seems to default to Samsung TV plus when you turn it on. I haven't figured out how to set it to default to the last input source used. The vast majority of the time we are using our Verizon FIOS cable box on HDMI. It's a pain to have to use two different remotes - cable and TV to get to our preferred input source.

Review from Samsung US
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