Hi mjb7302, Thank you for your feedback. Please know the remote that comes with your TV has a number shortkey button available on the top left side of the remote control. We also understand if you prefer to use a third-party remote. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website. ~Samsung Advisor

Cissie, Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting: Go to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced sound without emphasis on any one range • Optimized: Enhanced effects and spacious sound • Amplify: Boosts mid and high tones to make dialogue clearer You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences. If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience. For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro