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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,309 ratings3,277 reviews
  1. 5 stars71% (2,355)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 1,611-1,620 of 3,277 reviews
Feb 5, 2026
Reviewer name: MJor
3 out of 5 stars
3 out of 5 stars review

Sound

[This review was collected as part of a promotion.] Keep losing sound and having to unplug and plug back to get sound. Wish I could return the television

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi MJor, Thank you for your review. If you're not hearing sound from your U8000F TV, please try the following: • Check your volume and mute settings, and confirm external speakers are powered on. • If using HDMI ARC/eARC, make sure you’re using a certified HDMI cable and go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto. Also enable Anynet+ (HDMI-CEC) under External Device Manager. • For Optical, be sure the external audio device is on before connecting, and set Sound Output = Optical. • For Bluetooth, try unpairing and reconnecting: Settings > Sound > Sound Output > Bluetooth Speaker List • For Wi-Fi speakers, use: Sound Output > Wi-Fi Speaker Surround Setup and make sure both devices are on the same network. You can also try running a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test If your issue continues, we’re happy to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor

May 21, 2026
Reviewer name: Rowdy
2 out of 5 stars
2 out of 5 stars review

NNOT IMPRESSED

[This review was collected as part of a promotion.] Not at all impressed. Mostly due to the high cost for an average TV that could be bought for much less money on another brand.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Rowdy, We appreciate your feedback on the quality of Samsung’s U8000F TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. First, make sure your TV is up to date. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now. If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment. To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include: 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and sharper for well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for dark room viewing 5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content) You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings If you’d like help finding the best setup for your preferences or if there are other features that are leaving you unsatisfied, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

May 20, 2026
Reviewer name: Lito
5 out of 5 stars
5 out of 5 stars review

Watch the news

[This review was collected as part of a promotion.] Everything is good to my Samsung tv… I've got 70 inches at the living room and the other room with my parents 32 inches Samsung at mine 50 inches Samsung tv.. that's why I love Samsung..

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 17, 2026
Reviewer name: Greg
5 out of 5 stars
5 out of 5 stars review

Quality pic

[This review was collected as part of a promotion.] Very nice tv love it even gaming is amazing Streaming is nice Gaming Monitor Camera hdr hooked through it

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 18, 2026
Reviewer name: DP44
5 out of 5 stars
5 out of 5 stars review

Great Tv

[This review was collected as part of a promotion.] Samsung products are usually great hardly ever have issues and the tv's I have never had an issue. This one in particular has been great no problems easy to use and great picture and sound overall.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 23, 2026
Reviewer name: MoneyMont123
5 out of 5 stars
5 out of 5 stars review

4.7 out of 5

[This review was collected as part of a promotion.] Almost a 5 in my book except it's not voice control with Alexa. That was what I was told when I bought it but it's not. Everything else is a 5+.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 22, 2026
Reviewer name: ByMorning
5 out of 5 stars
5 out of 5 stars review

Samsung #1 In Tvs

This Samsung TV is a nice purchase for the price from such a top-brand as Samsung. I also like how it connects with Samsung Smart Phones. The remote is cool too, not too much buttons. Most of all what I love about this TV is it's a Samsung.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 8, 2026
Reviewer name: Whatever
5 out of 5 stars
5 out of 5 stars review

Nice picture. Terrible remote

[This review was collected as part of a promotion.] The TV is great. The remote is horrible. The tv itself has a few glitches. I tried to get the geek squad to help but they were not helpful.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 19, 2026
Reviewer name: Modiodi
5 out of 5 stars
5 out of 5 stars review

Love my Samsung TV

[This review was collected as part of a promotion.] I love my Samsung TV It's my 2nd. I love all of Samsung's products! I also own the Fold 5 and the S25 ultra just to name a couple. Samsung never disappoints!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 25, 2026
Reviewer name: Marksung
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] Resolution is amazing, easily navigate the TV interface, you can change britness, and contrast while viewing. With fast Refresh rate.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101