Hi MJor, Thank you for your review. If you're not hearing sound from your U8000F TV, please try the following: • Check your volume and mute settings, and confirm external speakers are powered on. • If using HDMI ARC/eARC, make sure you’re using a certified HDMI cable and go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto. Also enable Anynet+ (HDMI-CEC) under External Device Manager. • For Optical, be sure the external audio device is on before connecting, and set Sound Output = Optical. • For Bluetooth, try unpairing and reconnecting: Settings > Sound > Sound Output > Bluetooth Speaker List • For Wi-Fi speakers, use: Sound Output > Wi-Fi Speaker Surround Setup and make sure both devices are on the same network. You can also try running a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test If your issue continues, we’re happy to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor

Hi Rowdy, We appreciate your feedback on the quality of Samsung’s U8000F TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. First, make sure your TV is up to date. To check for the latest version, go to: Home > Left directional button > Settings > Support > Software Update > Update Now. If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment. To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include: 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and sharper for well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for dark room viewing 5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content) You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings If you’d like help finding the best setup for your preferences or if there are other features that are leaving you unsatisfied, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor