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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,307 ratings3,275 reviews
  1. 5 stars71% (2,353)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 1,091-1,100 of 3,275 reviews
Apr 3, 2026
Reviewer name: TVbuyer
1 out of 5 stars
1 out of 5 stars review

Issues after 2 months

After 2 months of owning the TV, a random vertical green line appeared down the center with a horizontal black line running across. Working with Samsung was awful and took over 2 months after approval to get a replacement. Their exchange process is awful and takes a long time since they take your device and make you wait 2 week+ before you are able to get a replacement. I wish we had gone with a different brand.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi TVbuyer, We appreciate your patience in having to deal with the hassle of an exchange. Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or connect with a LiveChat agent by selecting ‘Support’ on our website. ~ Samsung Advisor

May 13, 2026
Reviewer name: Rmoore
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This tv is fabulous, the last Samsung I had lasted around 10 years before it went bad, and that's ample time for me considering the price I paid. With that being said the new 85” Samsung has a great picture, features keep me busy trying to use them all, or at least try them out, the brightness is perfect, along with the contrast, great color, and no matter where I'm sitting or standing in my living room I can view the screen from all angles and see a super picture! Thanks Samsung

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 21, 2026
Reviewer name: luv2watch YouTube
3 out of 5 stars
3 out of 5 stars review

Great picture but mechanical issues.

[This review was collected as part of a promotion.] I'm really not 100% satisfied with my new Samsung 43" Smart TV. The two major problems I'm seeing is that and it happened today actually, I was watching a TV sitcom and then all of a sudden, the picture was "frozen": stuck but the audio was still on talking about the next scene. So I pressed my remote control ( universal control because Samsung's is ridiculous) to the next channel and then back and that rectified the problem. The second problem is when I change apps from TV to YouTube, then back to TV app, the TV channel is not the same one I previously watched but a strange channel numbered 1134, usually a News channel. So, this new Samsung TV is quite different from my old Samsung Smart TV. Can the locking effect while watching sitcoms be repaired? Thanks for your concern. Hope to hear from you soon. Thanks , Jphn Baran

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi luv2watch YouTube, We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 13, 2026
Reviewer name: Astrolabe 57
4 out of 5 stars
4 out of 5 stars review

Crustal UHD U8000FD TV

[This review was collected as part of a promotion.] The picture quality is excellent and meets all my expectations. The one thing I do not like about this TV is the design of the remote. Rather than use it, I prefer to use the remote from my previous Samsung TV. A feature that is missing on this TV is an audio out connector (digital or analog) so if you want to attach a sound bar to it, it must be wireless and use Bluetooth.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 28, 2026
Reviewer name: AmS111
5 out of 5 stars
5 out of 5 stars review

Crystal UHD TV is awesome!!!

[This review was collected as part of a promotion.] Crystal has voice activate, a huge Crystal clear high def screen, with 9(Nine) different types of picture options, from Standard to Film Maker mode, holds your favorite channels in a list, will update you on your favorite sports teams in real time conveniently without making you turn the channel. It will wake me up at time of my choosing, or turn itself off with the tap of a button. It's a good quality tv & well worth the price we paid.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Mar 23, 2026
Reviewer name: Foxeyes
5 out of 5 stars
5 out of 5 stars review

1word Profection

[This review was collected as part of a promotion.] I really like the quality and affordability of this TV I use it also as a monitor and for gaming the picture is amazing along with the system apps and easy navigation and user friendliness thank you again samsung for another great product as you have always made

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 7, 2026
Reviewer name: Love grands
4 out of 5 stars
4 out of 5 stars review

Great, except...

[This review was collected as part of a promotion.] Really enjoy the TV. Great picture and features. Only negative is that it seems to default to Samsung TV plus when you turn it on. I haven't figured out how to set it to default to the last input source used. The vast majority of the time we are using our Verizon FIOS cable box on HDMI. It's a pain to have to use two different remotes - cable and TV to get to our preferred input source.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Nov 4, 2025
Reviewer name: Cass
2 out of 5 stars
2 out of 5 stars review

Meh

To be honest I was so excited when buying this tv it worked fantastic until it didn't anymore… the entire screen went black just stopped working for no reason. Got it fixed by Samsung and now it's like I've had the tv for ten years it's very slow not like how it was when I first got the tv. It doesn't respond right away to my Bluetooth speaker anymore, it also no longer responds when I turn my console on, I used to be able to turn on my ps5 while the tv is off and the tv would turn on and open the ps5 right away on the screen and it no longer does that. Just all in all I'm highly disappointed and kinda wish I never got a new tv to begin with 🤷🏻‍♀️

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Cass, Thank you for your feedback. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update. To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care. If you continue to have issues, please give us a call so we can further assist you. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week. ~Samsung Advisor

Aug 20, 2026
Reviewer name: Wesley
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] EmailThe principal official office assistant not this guy to answer the phone

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Jul 20, 2026
Reviewer name: Artthur
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Excellent product pictures and color are great the size is perfect

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101