Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
1,440 ratings1,383 reviews
  1. 5 stars74% (1,066)
  2. 4 stars15% (213)
  3. 3 stars5% (74)
  4. 2 stars3% (44)
  5. 1 star3% (43)

Member photos

  • +373 images
Sort by |
Showing 61-70 of 1,383 reviews
Jun 5, 2026
Shane
5 out of 5 stars review

Very hard to operate

[This review was collected as part of a promotion.] This TV is really hard to operate We are 71 years old we're not as tech savvy as needed to be apparently although I've had many other brands of big TVs like this I was able to operate them without a problem

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 5, 2026
AmyBill
5 out of 5 stars review

Samsung TV’s are unrivaled!

[This review was collected as part of a promotion.] We are extremely happy with our Samsung television. It’s got a sharp, bright picture and it’s very easy to use. I’ve had other Samsung televisions before and that’s why I keep coming back when I need a new one. Samsung never disappoints.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
May 31, 2026
Sammie
5 out of 5 stars review

Great pic

[This review was collected as part of a promotion.] The picture is clear and bright, the sound is fantastic too! The ease of using the control, well it has been the easiest one I have ever used-it is simple not confusing. Every TV I own is a Samsung, wouldn’t own anything else. Love It!!!!

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 6, 2026
STEELE
1 out of 5 stars review

picture is decent but the tv is known for freezing up while playing youtube tv. cannot blame wifi for it because it is wired with ethernet so wifi is not a factor. i found out after my 90 day return window was closed. it didnt do it at first but after while it started. Samsung was no help having me reset it, unplug it, etc. i do not recommend this tv or any tv with the same processor.

Helpful?23IWKCJCPHCF15992409490
reply from Samsung

Hi STEELE,<br /><br />We&#39;re very sorry you are experiencing issues with your U8000F TV. You mentioned going through troubleshooting steps, but I am going to put a few below just in case you have not tried these specific ones. <br /><br />1. Update firmware – Home &gt; left directional key &gt; Settings &gt; Support &gt; Software Update &gt; Update Now<br />2. Delete and reinstall the app<br />3. Run Device Care – Home &gt; left directional key &gt; Settings &gt; Support &gt; Device Care &gt; Start Device Care<br /><br />Still need help? Call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available under the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Jun 22, 2026
Efenefo101
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] This television have been the best choice so far... its huge bright contrast Screen, clear upscling pictures and energy saving is superb... i love the tv, it is very responsive when i use the smart things in my Samsung phone to gain control of the tv. The uniformity blows my family away when we watch our favorite programs.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 21, 2026
CRABMAN
5 out of 5 stars review

New TV

The picture on this TV is exquisite! I am amazed every time I sit down and watch a HD TV show. The picture is the most "life like" I have ever seen. I have a couple of other SAMSUNG TVs but they are older models and don't have near the picture quality of the UHD U8000FD and the menu for navigating to different sources is very user friendly.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 5, 2026
TheBoz
4 out of 5 stars review

I have to reboot the tv

[This review was collected as part of a promotion.] There are times when I have to reboot the tv (unplug from power for 15 seconds) because youtube tv won't load at all. This does not happen on other tv's in the home, only this Samsung. Otherwise, the picture and sound is great.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 23, 2026
Sack7
4 out of 5 stars review

Great daily family TV!

[This review was collected as part of a promotion.] Good value based on price! Great TV for daily family use, family game play, movies, etc.If you are a serious gamer you might be disappointed and I would recommend checking out some of Samsung's "newer-tech" options.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jun 5, 2026
Lucky
2 out of 5 stars review

Not great don’t care for Samsung

[This review was collected as part of a promotion.] I don’t really like the Samsung TV sometimes it just freezes my cable box and I can’t change the channel or turn off the cable. I have to try and turn everything off in the middle of whatever I’m watching and lose whatever I’m watching and turn it back on to have it get out of that mode not always the best I cannot put the icon for Paramount+ on my list. I have to go to the Internet and search for it every time I wanna watch Yellowstone.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
reply from Samsung Advisor

Hi Lucky, We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Jun 22, 2026
Jay f
5 out of 5 stars review

What an awesome TV!

[This review was collected as part of a promotion.] The display quality, encompassing both brightness and contrast, is exceptional. The aesthetic appeal is further enhanced by the remarkably slender bezel. I wholeheartedly endorse this television to all prospective buyers.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490