Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 5.5 cu .ft. Top Load Washer with LCD Digital Dial Control and TurboWash3D™ for
LG 5.5 cu .ft. Top Load Washer with LCD Digital Dial Control and TurboWash3D™
4.2 out of 5 stars
stars
42 ratings42 reviews
  1. 5 stars71% (30)
  2. 4 stars10% (4)
  3. 3 stars0% (0)
  4. 2 stars7% (3)
  5. 1 star12% (5)

Member photos

Sort by |
Showing 11-20 of 42 reviews
Nov 27, 2025
Reviewer name: DelilahKaye
5 out of 5 stars
5 out of 5 stars review

Impressive!

[This review was collected as part of a promotion.] This LG washer is quite beautiful. Love the full glass top. It is soft close. One of the best features for me, so far, is the automatic detergent dispenser. There is also an automatic fabric softener dispenser, but you have the option to set that as a second detergent dispenser. This is a great option for us as we typically don't use a liquid fabric softener, but we do switch back and forth between two different detergents. The automatic dispensers are a game changer as we have teenagers that tend to use too much detergent. Huge capacity! Even though it is large capacity, I do not have an issue with reaching items in the bottom of the tub as I did with our last washer. That is a huge plus for me! There are a lot of preset cycles to choose from, or you can create your own through the settings menu. The cycle you set shows the time to complete and I find that it has been pretty accurate. The AI cycle is new to me, but a neat concept that I am exploring. The spin cycle did a great job on the towels, which cuts down on drying time. Little to no vibration during the spin cycle. Pretty Impressed! Using the LG ThinQ app, you can do even more customizations. A couple of fun ones are you can change the startup greeting screen (ours is currently a snowman) and tune that plays when a cycle is finished. You can also get an alert on your phone or watch through the app when the cycle is finished. The built-in faucet is perfect for treating stains or a quick rinse if you don't have a sink in your laundry room. Overall, we have been happy with this purchase. Such a great upgrade to get you through some mundane chores.

Review from The Insiders
Helpful?78WYJNK563AC15973516799
reply from LG

Hi, Delilah. Thank you for sharing your thoughts about your LG Washer. We’re delighted to hear that the beautiful design with the full glass soft-close top, the huge capacity, and the excellent automatic detergent dispensers have impressed you. It’s wonderful to know that the accurate cycle times, great spin cycle performance, and the convenient customizations through the LG ThinQ app have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 15, 2025
Reviewer name: mmulyadi
5 out of 5 stars
5 out of 5 stars review

A solid huge washing machine

[This review was collected as part of a promotion.] I just got this new LG washing machine to replace my old one, and this washing machine is huge. I can finally wash my king-size comforter without feeling like I'm about to break the machine, which is great. What is also surprising is that it runs quietly, which is a nice change from my old one, which was so noisy. It just feels like a solid upgrade that does its job well.

Review from The Insiders
Helpful?78WYJNK563AC15973516799
reply from LG

Hello! Thank you for sharing your experience with your new LG washing machine. It’s wonderful to hear that the larger capacity makes washing your king‑size comforter effortless and that the quiet operation has been such a refreshing change from your old machine. We’re delighted this upgrade is delivering both convenience and performance, making laundry time so much easier for you! ^James

Jul 1, 2026
Reviewer name: Tammy Lynn
1 out of 5 stars
1 out of 5 stars review

Junk and no help

Made of plastic and is a piece of junk. The lid hinge breaks. after one year. The same problem happens to a lot of people

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG

Hello, Tammy. We appreciate you sharing your rating and feedback regarding your LG Washing Machine, model WT8600CW. We always aim to utilize robust and premium materials to ensure structural integrity across all of our laundry units, and we want to ensure your appliance parts provide lasting durability for your daily home routines. To help maintain the condition of your machine components, we recommend avoiding placing heavy objects on top of the unit and ensuring the lid is always lowered gently without extra force to prevent unnecessary strain on the structural attachments. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jun 25, 2024
Reviewer name: Scottherb2024
5 out of 5 stars
5 out of 5 stars review

Overwhelmed

[This review was collected as part of a promotion.] I have never owned an LG appliance but I am completely sold now. The enhanced technology far exceeded my imagination before I received the washer and dryer. I am so impressed by not only the technology but the style and build quality. Thank you again LG for putting a product out that far exceeds its competition.

Review from lg.com
Helpful?78WYJNK563AC15973516799
Jan 6, 2025
Reviewer name: NbCb
5 out of 5 stars
5 out of 5 stars review

Works great!

So far so good. I've had it for a few weeks now and no major complaints. I love that it doesn't have an agitator. It's easy to choose a cycle and modify. I have not tried to start a cycle via the app yet. Nor have I used the app much at all except to check for updates. So far, everything is working as expected and coming out clean. I do like all the available cycle options as well. The only complaint I have is that you can't use concentrated detergents in the ez dispenser.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG Digital Care Team - Joseph

Hey there! We're thrilled to hear you're having a great experience with your new LG washer so far! It's fantastic that you're enjoying the agitator-free design, the easy-to-use cycle selection, and all the available options. ✨ We also appreciate you sharing your experience with the ezDispense system. We want to ensure you get the best performance from your washer, so we recommend using liquid HE (High Efficiency) detergents in the ezDispense reservoir. Using non-HE detergents can lead to oversudsing, poor cleaning performance, and could even cause damage to the machine. HE detergents are specially formulated to work efficiently in high-efficiency washers like yours. You can find more information about detergent use in your washer's manual starting on page 19, or feel free to reach out to us on social media @LGUSSupport if you have any questions. We're here to help! Happy washing! 😊 🧺 *Joseph

Aug 25, 2024
Reviewer name: Brainiac
5 out of 5 stars
5 out of 5 stars review

My new washer and dryer are smarter than I am!

My new washer and dryer are smarter than I am. It does everything except fold and the put the clothes away! I learn something ew about it every day. If it would only clean the house the way it does my clothes, I would just be able to lay on the couch sand read books all day.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG

Hi, there. Thanks for sharing your fun experience with the LG Washer (WT8600CB) model. It’s great hearing how much you’re enjoying both the washer and dryer. This unit is built with smart features that really elevate everyday laundry, so it’s wonderful that you’re discovering something new each day. The LG WT8600CB is designed for powerful cleaning, large capacity, and easy smart control, making laundry feel a lot lighter so you can enjoy more of your day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

May 2, 2025
Reviewer name: DrowningInLaundry
1 out of 5 stars
1 out of 5 stars review

Junk

Junk. Limited loads, not even a soak cycle. No place for pods. Loud. Lid gets gross easily because it isn’t fingerprint resistant. App is a joke. You can’t run a small load without using the app. It has made my laundry time twice as long and much more difficult. I hate this thing so much I don’t even have the words for it.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG Digital Care Team - Diego

Hey there. We're here for you and we want yo to have the best laundry day possible. For using pods, LG recommends placing them directly in the empty tub before adding clothes, not in the dispenser. Here's a link that might help: https://www.lg.com/us/support/help-library/lg-washer-detergent-and-additive-usage--1337636639933. Some models do offer a soak function, either as a separate cycle or by holding a button like "TurboWash" for a few seconds; you might want to check your specific model's manual or settings for this. Here's a link that will help with the soak function: https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-soak-cycle--20153105689166. Send us a private message on social media @LGUSSupport to connect with us about your LG washer. We're always here to help. ^ Diego

Jun 28, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great washer

I recently purchased the LG washer and I am extremely impressed with its performance. Not only does it clean my clothes thoroughly, but it also operates quietly and efficiently. The variety of wash cycles ensures that I can customize each load based on my needs. Additionally, the sleek design of the washer adds a modern touch to my laundry room. Overall, I highly recommend the LG washer for its reliability, effectiveness, and user-friendly features.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG

Hi, Michael! Thank you for sharing your review of your LG Washer model WT8600CB. We are thrilled to hear how impressed you are with its quiet operation, customizable wash cycles, and the modern look it brings to your laundry space! Your high recommendation truly means a lot to us. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Aug 10, 2024
Reviewer name: Bwoodward49
2 out of 5 stars
2 out of 5 stars review

Too much tech, too little water.

This was our 4th LG washer. We loved them until this one. Here are what we feel are deal breakers and why we sent it back. 1. Not enough water in the Normal setting and no way to add more without restarting the cycle. Even the Deep Wash sometimes isn't enough. LG says that this is their biggest complaint. 2 Doesn't add enough detergent. If you use the Deep Wash it's even worse because I dont think it adds anymore than normal. We had to add manually after it starts the Wash cycle. 3. If you use the Deep Wash and hot water the condensation on the inside of the lid can drip out and down the side of the washer and onto the floor. It's because the lid is at an angle. 4. Maybe we're picky but you see every fingerprint or smear on the black glass lid. Get used to it looking dirty. 5. Since the water levels aren't right it doesn't wash well. Too little water and it will really wear your clothes out quickly. Too much and it won't agitate briskly enough to wash well. 6. Over-designed. Too much tech that makes it harder to use, rather than easier. Too many steps to start a load. It's a washer, not a starcruiser! 7. One good thing. It's nice and quiet. If that's your only criteria than you're good to go. If washing a load of clothes is your thing then check out the LG WT7150. Simpler, does a better wash job and will save you some money.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG Social

Hey there! We recognize the importance of having your products operate flawlessly, and we're thankful for your insights regarding your LG washer. Your feedback is essential to our growth as we're always looking to improve. We hope to have the chance to assist you with any future products. We're always here to support you whenever you need us. Contact us on social media @LGUSSupport, and we will be happy to help. Thank you for being a loyal, persistent customer. ^Chanelle

Oct 31, 2024
Reviewer name: M C R
2 out of 5 stars
2 out of 5 stars review

Cloth comes out very wrinkle from the washer.

I just replace my washer and dryer they were 19 years old. The only reason that I change them was becaue they do not carrie the parts any more. Quality the old one better. I got a top loader and I am not happy I wish I can change them for a front loader again. The only thing is to open the front loader is hard an as we age it gets hard on the hands.

Review from lg.com
Helpful?78WYJNK563AC15973516799
reply from LG Digital Care Team

Hey there! We always want to make sure your LG top-load washer is easy to use so you can have a relaxing day. So we can look into this further and better assist you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh