Only thing wrong is that start button cant be seen until you touch it so its confusing . It should be easier to see. I couldn’t find it till I accidentally touched it. This is not in the manual!

This washing machine has it all. I paid more for mine 6 months ago so this deal is great. I can use the water stream to rinse out spots. Keep my softener and laundry soap filled and it tells me when to refill.cleans everything. No noise and it dings my Ipad when it is finished. Clothes are so clean. Love all of the individual cycles. Even my fine linens can be washed in this machine. Am 64 and have been through all types of washing machines. Preferred the old ones, but this one sold me.

[This review was collected as part of a promotion.] This is a high-capacity top-load washer that handles large loads easily and runs quietly. Good wash performance, and gentle on clothes. The controls are easy and modern, and cycle times are reasonable for a high-efficiency model. Overall, it’s a dependable, user-friendly option for busy households needing extra capacity.

[This review was collected as part of a promotion.] This LG washer is quite beautiful. Love the full glass top. It is soft close. One of the best features for me, so far, is the automatic detergent dispenser. There is also an automatic fabric softener dispenser, but you have the option to set that as a second detergent dispenser. This is a great option for us as we typically don't use a liquid fabric softener, but we do switch back and forth between two different detergents. The automatic dispensers are a game changer as we have teenagers that tend to use too much detergent. Huge capacity! Even though it is large capacity, I do not have an issue with reaching items in the bottom of the tub as I did with our last washer. That is a huge plus for me! There are a lot of preset cycles to choose from, or you can create your own through the settings menu. The cycle you set shows the time to complete and I find that it has been pretty accurate. The AI cycle is new to me, but a neat concept that I am exploring. The spin cycle did a great job on the towels, which cuts down on drying time. Little to no vibration during the spin cycle. Pretty Impressed! Using the LG ThinQ app, you can do even more customizations. A couple of fun ones are you can change the startup greeting screen (ours is currently a snowman) and tune that plays when a cycle is finished. You can also get an alert on your phone or watch through the app when the cycle is finished. The built-in faucet is perfect for treating stains or a quick rinse if you don't have a sink in your laundry room. Overall, we have been happy with this purchase. Such a great upgrade to get you through some mundane chores.

This machine is so quiet and can handle big loads. I love the automatic detergent and softener dispenser. It has tons of settings to choose from. I also love the black satin finish.

[This review was collected as part of a promotion.] I just got this new LG washing machine to replace my old one, and this washing machine is huge. I can finally wash my king-size comforter without feeling like I'm about to break the machine, which is great. What is also surprising is that it runs quietly, which is a nice change from my old one, which was so noisy. It just feels like a solid upgrade that does its job well.

Overall the washing machine is good. It is a little complicated to use. Getting it to default to using cold water and not use fabric softener was much harder than it should be. It is fairly quiet, has great capacity and has a great selection of cycles. My biggest complaint is the sloped lid. You can’t put anything on top of it without it falling off.

You have to use the app to use the soak feature and being a girl I often like to soak items and this is not easily to find as an option on the touchpad. The touchpad is not as user friendly My mother came into town and couldn't not figure out how to even start it because the start button is Not very sensitive to touch. I also have noticed that a lot of my towels are becoming damaged with large holes in them. I have stopped using the automatic normal wash because it's spinning it at a high rate every time. I'm not sure if this is helping or possibly it could be the dryer it's not discovered usually until we are folding.

Do not order this washing machine unless you want to wait a month and get the run around from everyone involved with this sale. It’s expensive just for you to get told 4 different new “delivery dates” and the one that’s through Sam’s Club is apparently the delivery date for the product to get delivered to the hub. The next 4 is the ones that you set up from the 3rd party that is hired to deliver to you and they will reschedule at 10:40PM through text the night before saying it’s getting pushed back 2 more days and so forth. When you talk to Sam’s Club, they say that LG is the “3rd party” they go through and then LX Pantos is the “3rd party LG goes through for delivery and I’ve called every single one of them and not a single person can guarantee my order can be delivered on the 8th delivery date I got. Not to mention, I explained to every single one of these people that my husband and I have had to make arrangements with our jobs to make sure one of us is home to have it delivered and every time this effects our work schedules and is taking off of work and not a single person acts like they care. I asked to speak with a manager through LG to get something to happen and they couldn’t send me to a manager because they don’t have one there currently and would need all of my info to relay the message and I would get a call back within 1-2 hours afterwards. Super disappointed that Sam’s Club even allows this behavior for their members and when I bring it up to them they just shrug it off and say sorry.

Made of plastic and is a piece of junk. The lid hinge breaks. after one year. The same problem happens to a lot of people