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Customer reviews for Arlo Essential Outdoor Security Camera HD (2nd Gen), 3-Pack for
Arlo Essential Outdoor Security Camera HD (2nd Gen), 3-Pack
4.2 out of 5 stars
stars34 ratings34 reviews
  1. 5 stars68% (23)
  2. 4 stars15% (5)
  3. 3 stars3% (1)
  4. 2 stars0% (0)
  5. 1 star15% (5)

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Showing 1-10 of 34 reviews
Feb 27, 2026
miri_le_strange
5 out of 5 stars review

You're going to love this camera!

I absolutely love this camera! I have it on a hummingbird feeder and it always captures these cuties on here it has such a great quality image and you can even use a solar panel with a type c charging cable to keep it charging .

Review from influenster.com
Helpful?6U2EW55FGUKT15966222846
Mar 1, 2026
kbbuilders
5 out of 5 stars review

Security cameras

Good quality camera and the monthly fee isn't horrible! Good sounds and 4k videos. Everything is on your phones and the recording is usually very good quality

Review from influenster.com
Helpful?6U2EW55FGUKT15966222846
Nov 2, 2023
khrystyner
5 out of 5 stars review

High quality

[This review was collected as part of a promotion.] This camera has surpassed all expectations. Easy set up, long battery life, excellent picture quality day and night! You can custom set alerts and times it records. I will be buying another one for the other side of my house!

Review from influenster.com
Helpful?6U2EW55FGUKT15966222846
Dec 1, 2023
kimberlyd10df
5 out of 5 stars review

So many features!

[This review was collected as part of a promotion.] The Arlo Essentiall XL Outdoor Camera has so many great features. I'm still learning more everyday! This camera features a spot light, 2 way noise canceling audio, color night vision, motion detection, 1080P high definition, live streaming and more. Its even customizable for times its active if you so choose. Can't wait to finish exploring all the great features ARLO has to offer and probably add more cameras to the system as we love it so much . I do wish it came with a longer charging cord and brick to possibly charge it outside in place. Other than that I absolutely am thrilled with the quality of this unit very clear and great battery life so far

Review from influenster.com
Helpful?6U2EW55FGUKT15966222846
Mar 3, 2026
brendac420
4 out of 5 stars review

Overall good

The functionality is okay but the features include ultra HD and the audio is okay depending on your WiFi connections and the settings of the device is fine

Review from influenster.com
Helpful?6U2EW55FGUKT15966222846
Aug 11, 2025
Hazel
1 out of 5 stars review

Verified Purchase

Can't get them to work

I worked for 3 days with countless hours on the phone with Arlo tech people and my internet provider tech people and no one was able to get the camers to work.

Helpful?6U2EW55FGUKT15966222846
reply from Arlo Team

Hi Hazel,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Jul 13, 2025
Clara
1 out of 5 stars review

Started out well

This company was great a couple yrs ago..and affordable. No way to reach customer service anymore. Cost for a plan has more than tripled. Looking elsewhere.

Helpful?6U2EW55FGUKT15966222846
May 2, 2026
Shawn
1 out of 5 stars review

Absolute garbage. 1st one failed after 13 months and was out of warranty. Now I changed internet service provders and the cameras cannot switch tonthe new network. After 3 days of arguing with Arlo tech support we were able to prove it was their hardware and there reponse is "so sorry you are out of warranty." Definately pass of these devices.

Helpful?6U2EW55FGUKT15966222846
Jul 12, 2025
posborne713
1 out of 5 stars review

Horrible service

You can't ever get ahold of anyone if there's a problem. They say you have to send an email but no one ever answers back. I think it's worthless!

Helpful?6U2EW55FGUKT15966222846
reply from Arlo Team

Hi,<br /><br />Thanks for sharing your review. We apologize for the trouble you had trying to reach support. We&#39;d like to learn more about the concerns you&#39;ve mentioned above. Please contact our support team so they can address your concerns and assist you by navigating to Settings &gt; Support within the Arlo app to see the available support options. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

Nov 30, 2025
Amanda
1 out of 5 stars review

Do not buy

This camera is not good. The solar panels never stay charged for the cameras and it does not record all motion. It's blurry when there's a snapshot. We've been stolen from with not identifiable camera footage so just a waste of money.

Helpful?6U2EW55FGUKT15966222846
reply from Arlo Team

Hi Amanda,<br /><br />Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings &gt; Support in the Arlo App for service options available to you.<br /><br />We appreciate your support.<br /><br />Best regards,<br />Arlo Team