Customer reviews for LG 65" Class C5 Series OLED evo AI Smart TV forMember photos
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Terrible interface
We just bought the TV. Physical installation wasn't bad. But the interface is extremely confusing. I never got the mobile app to work. With difficulty, I downloaded the app for Spectrum (our cable). It doesn't appear on the main screen and is hard to find. We don't use any of the apps on the main screen (Disney, HBO, etc.) We like to stream PBS (Passport) and found out that it is not available on LGs. That weird floating cursor won't go away. CC is hard to access. If we ever find a channel to watch, the picture is fine. All of my complaints are about how difficult it is to use. The AI seems useless. Why are there all those ads for movies or streaming services in the way?
Congrats on your new OLED55C5PUA TV, the WebOS interface can take some getting used to and the floating cursor comes from the Magic Remote’s motion sensor, which you could use the arrow keys to navigate instead. Your Closed Captions can be turned on/off quickly by pressing the settings gear button on the remote, then scrolling down to “Accessibility.” We'd love to lend a helping hand if needed, be sure to reach us @LGUSSupport. We're happy to help! ^Jose
Great picture quality and interface
[This review was collected as part of a promotion.] Great picture quality and immersive viewing experience at a 12' viewing distance. Well packed (It's a giant box), easy enough to get mounted up on the wall, and very thin. I was pleasantly surprised by the built in webos interface for how responsive and intuitive it is to navigate with the magic remote. So far we haven't felt the need to install an external media viewer, and are going to stick with the built in app. I like the customizable picture settings with being able to tune in sharpening, upscaling, gamma, color temp etc. The brightness is more than sufficient for my fairly dark living room, and I even turned down the max brightness a little given our environment. If you're in a dark room, you really don't need the brighter models. I didn't expect much form the built-in speakers, so I paired it with an old soundbar with the intention of upgrading it later.
Hi, Daniel. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the immersive viewing experience, sleek design, and responsive WebOS interface with the magic remote. It’s wonderful to know the customizable picture settings and brightness perfectly suit your living room environment, and that pairing with a soundbar has enhanced your setup even further. Thanks for choosing LG! #LifeisGood ^James
Immaculate Picture
[This review was collected as part of a promotion.] My C5 was recently delivered and set up, and the image quality is impeccable from every viewpoint. The C5 intelligently recognizes whether you're watching a show in Dolby Vision or tuning into a sporting event, automatically adjusting the display settings for optimal viewing. It also features LG Gallery mode, so when the TV is off, it displays artwork, making it look like a framed picture.
Hi, Thank you for sharing your wonderful review of the LG C5! We’re delighted to hear that the impeccable image quality, intelligent display adjustments for Dolby Vision and sports, and LG Gallery mode have elevated your viewing experience. It’s great to know the TV not only performs beautifully but also adds a touch of elegance to your space when it displays artwork. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Amazing Quality Per Usual!
[This review was collected as part of a promotion.] Quality is always on point from my end! Display continues to be amazing year after year. Purchased this after I gave my parents my 65” c9. Gaming on this amazing with the near perfect refresh rate. Resolution i amazing with 4k content! Always recommend to family and friends.
Hello, there! Thanks for sharing your experience with the LG OLED77C5PUA! 🙌 It’s great to hear that the quality continues to impress you year after year, and that upgrading from your C9 has been such a rewarding move. The crisp 4K resolution and near‑perfect refresh rate really make gaming and movies shine, and it’s awesome that you recommend it to family and friends. Sounds like the C5 has become a true centerpiece in your setup. #LifesGood If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Go OLED and never look back!
[This review was collected as part of a promotion.] I recently upgraded to the LG OLED77C5PUA, and I couldn't be happier with my choice. From the moment I turned it on, the picture quality blew me away. The deep, true blacks make every scene feel incredibly lifelike, and the colors are rich and vibrant without ever feeling oversaturated. Watching movies, sports, or gaming on this screen feels truly immersive — the contrast and clarity are on another level. The interface is smooth and intuitive. Navigating apps and streaming services is effortless, and everything loads quickly with minimal lag. I also appreciate the sleek, minimalist design — it looks stunning in my living room and complements the space perfectly. Whether you're a casual viewer or a cinephile, the LG OLED77C5PUA delivers an exceptional viewing experience. Between the gorgeous picture, responsive interface, and premium build, it's an upgrade that truly enhances any home entertainment setup. Highly recommend!
Hello, Dominic. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how much you’re enjoying the lifelike picture quality, vibrant colors, and immersive viewing experience of your new LG OLED77C5PUA. We’re glad the smooth interface, quick app navigation, and sleek design have elevated your home entertainment setup and complemented your living space beautifully. It’s exciting to know this upgrade has exceeded your expectations and that you highly recommend it! ^James
Verified Purchase
Not great
I got a lot of tensely pictures. You know what I mean I just not right.
Hello there, Dave. Thank you for sharing your experience with the LG 65" Class C5 Series OLED evo AI Smart TV. We understand your inquiry about the picture quality. We'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. <br />https://www.samsclub.com/ip/lg-65-class-oled-evo-ai-c5-series-4k-smart-tv/15880567017<br />We appreciate your patience. —Renzo
Compliments the 9.1 surround system
The picture display is vivid and lifelike and true to all the brightness and color rendition
Hi Editec, thank you for sharing your review of the LG OLED65C5PUA. We’re glad to hear the vivid, lifelike display is perfectly complementing your 9.1 surround system and delivering brightness and color that truly stand out. For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Great TV
[This review was collected as part of a promotion.] Great TV, amazing blacks, vivid colours, nothing to fault about it.
Great tv, awful remote
The tv is absolutely stunning, but the remote is hot garbage. No mute button? Fire the person that thought of that and fire the person that approved it.
Hi. Thanks for sharing your thoughts about your LG TV. It’s great to hear the picture quality is stunning, and we appreciate you being upfront about how you feel regarding the remote. The Magic Remote does have a different layout than traditional remotes, and while many features are built into the pointer and wheel, we understand how important quick‑access buttons—like mute—are for everyday use. For reference, you can check out the LG Magic Remote guide here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
[This review was collected as part of a promotion.] Really awesome experience oled screen tv it really worth to buy it I'm enjoying it, best picture ever quality, sound quality is amazing had a great experience while watching the movies
Hi! We appreciate you sharing your excitement about your LG OLED TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality and immersive sound — nothing beats that cinematic feel when watching your favorite movies. It definitely sounds like your setup is delivering the experience you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James